Customer Service Quality Assurance

**** **** ***** **. # *** e . Memphis, TN, *****

Phone 901-***-**** . E-mail ***.*******@*****.***

JAMES SAVAGE

Objective: To obtain a position that will allow use of my current skills

and experience to contribute to the company and earn opportunities for

advancement.

Education

2009 - 2010 Tennessee Technology Center

Memphis, TN

Electronics Technician

Studies include soldering, schematics reading, troubleshooting to

component level,

Safety, test equipment usage, customer service, pneumatics,

hydraulics, computer software,

Alarm systems, and mechanical training.

Certified Electronic Technician

June 2004 Kirby High School

Work Experience

04/2010 - present

Technicolor

Receiver/Shipper

Sort labels and account for shipment accuracy

10/2008 - 04/2010

McDonald's

Crewmember

Maintain proper food preparation, tidiness, and

professional courtesy

10/2006 - 11/2007

Federal Express

Forklift Operator

Unload and load packages manually and using forklift

Rewrap damaged packages and freight using shrink-wrap, binary

tools, tape, and nails.

Scan products for shipment processing /location. While

maintaining tidiness of work area

03/2007 - 11/2007

Nike Inc.

Restocker

Scan and stock freight for processed orders

Maintain tidy work area and follow safety guide lines

01/2007 - 03/2007

Quebecor World

Jogger

Change print plates and paper for best quality

Reweb printing machines and maintain tidy area

11/2006 - 01/2007

New Breed Logistics

Picker/Packer/Sorter

Pick / pack merchandise according to order and resort over

picks

08/2006 - 11/2006

MSI

Meter Setter

Troubleshoot meters by upgrading modules using computer

software and tools

Check for quality assurance of print outs

06/2006 - 10/2006

Fed Ex Grounds

Package Handler

Unload freight and misc. items from trailers at a promptly but

safe manner

01/2005 - 08/2006

Delta Airlines

Ramp Agent/ Cargo Agent

Load and unload aircraft bins, marshal in aircrafts following

appropriate guidelines

Inspect dangerous good prior to shipments

Inventory control, customer assistance, and maintain tidy work

area

Instruct coworkers on safety procedures and basic techniques

of job assignments

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate