Alicia D. Green

**** *** ********** ****, *********, GA, 30815

Home: 706-***-**** Cell: 706-***-****

alicia abk05y@r.postjobfree.com

Profile

Most of my experience has been clerical and direct customer service. I am well

regarded for my interpersonal skills. I have working knowledge of Microsoft

Windows, Excel, Office, Word and Outlook. I effectively handle multiple tasks

and working independently.

Education

Augusta Technical College – GED, 1991

Professional Development:

Purdue University Correspondence Course Graduate 2007

GA Department of Agriculture Certified Technician 2007

Excel Course

Good to Great – How to make a company excel.

Currently enrolled in VA College Online for my BA in Business Administration

Experience

Arrow Exterminators, Inc.–Evans, Administrative Assistant, 2010

GA

• Kept records of sales, services, production, and treatments.

• Worked with Realtors, Builders, Attorneys and Mortgage Companies

concerning termite treatments and documentation.

• Assisted Buyers and Sellers with Wood Infestation Reports and transfer of

Termite Warranties.

• Assisted customers with all aspects of their account.

• Troubleshooting of problems within the office and with our clientele, including

customer retention.

• Traveled as needed for the company

• Attended professional development classes and conferences.

Advanced Services, Inc. Martinez, GA Administrative Assistant,

2001 2009

• Scheduling and routing of technicians and salesmen.

• Kept records of sales, services, production, mileage, hours, and treatments.

• Worked with Realtors, Builders, Attorneys, and Mortgage Companies

concerning termite treatments and documentation.

• Assisted Buyers and Sellers with Wood Infestation Reports and transfer of

Termite Warranties.

• Assisted customers with all aspects of their account.

• Posted daily paperwork, accounts receivable, daily deposits, and the set up and

maintaining of automatic payment plans.

• Troubleshooting of problems within the office and with the clientele, including

customer retention.

• Attended professional development classes, conferences, and traveled as needed

for the company.

AT&T – Augusta, GA Clerical/Operator, 1997

Provider of nationwide directory assistance and international country codes.

Transfer customers to long distance operators.

All duties performed electronically with computer.

Performed general clerical duties.

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