Work History **** - Present RMR Business Services
Sioux Falls, SD
Self-employed as a consultant specializing in business
continuity planning and bank internal audits, regulatory
compliance, and loan reviews.
1996-2005 BANKFIRST
Sioux Falls, SD
Business Continuity Manager (2000 - 2005 )
Responsible for developing and implementing a comprehensive
business continuity (disaster recovery) program for assuring
operations of five branch banks and two large credit card
call centers having large-scale network, client-server
applications, and telecommunications systems.
Y2k Project Manager (1998 - 2000)
Led the Bank's project to prepare all computer systems and
departments for the millennium date change. When it
occurred, there were no incidents.
Internal Auditor (1996 - 1998)
Started and managed the internal audit department. Also
assisted performed regulatory compliance reviews and
assisted start-up departments with developing their policies
and procedures to comply with bank regulations and for
proper internal accounting controls.
1989 - 1995 Western Publishing Company, Inc. Racine, WI
Supervisor, Internal Audit
Examined and evaluated cost accounting, plant production,
inventory, warehouse, and distribution center functions for
ways to improve internal controls, efficiency, and
profitability.
Frequently found and resolved computer applications and
systems conversion problems.
Recommended a simple way to increase sales by an estimated
$500,000.
Found the "bug" in a computer program that caused an
inventory discrepancy of $800,000.
Determined suppliers' overshipments cost the company
$900,000.
1987 - 1988 Midland National Life Insurance
Sioux Falls, SD
Manager, Internal Audit
Managed the internal audit department.
Performed IT audits of the life insurance system and IBM
mainframe, and also was the mainframe's CICS security
administrator.
Determined 1,500 policies were left in "suspense" in the
computer system -- not billing, lapsing, or anything.
Found investment accounts were out of balance by $2.5
million because they were not properly reconciled.
Work History 1981 - 1987 Citibank (South Dakota), NA
(continued) Sioux Falls, SD
Working Audit Manager
Performed, supervised, and trained others in financial,
operational, regulatory compliance, and loan portfolio
quality examinations.
Started the bank's regulatory compliance audit program
(e.g., BSA, Regulations B, E, and Z).
Determined finance charges were miscalculated, resulting in
refunds of excess charges and mailings of new credit card
agreements to 1.2 million cardholders.
Analyzed bad debt reserves determining they were understated
by $5.5 million.
Education University of South Dakota, School of Business
Vermillion, SD
Bachelor of Science in Business Administration
Major: Accounting
Certification CPA
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