Nicole Mukensturm ***-

***-*****

**** ***** ***** ****, ******, NC 27302

abk03g@r.postjobfree.com

SUMMARY OF QUALIFICATIONS_______________________________________________

> Dedicated and self-motivated individual offering a solid

educational background in health information, with extensive

hands on experience in quality customer service, general office

administration, and business strategies. Determined to deliver

the expertise necessary for success. Consistently produce

results above customer and employer expectations.

> Excellent communication, organization and time management

skills. Strong multi-tasking abilities, needing little or no

supervision. Work well both independently and as a

contributing member of a team.

> Proficient in Microsoft Office Word, and the internet.

> Software experience covered in my Health Information Technology

program included; McKesson 3M Encoder, QuadraMed MPI, and

Medcin

AREAS OF

FOCUS______________________________________________________________

> Medical Coder

> Insurance Billing Specialist

> Medical Claims Specialist

> Medical Records Clerk

EDUCATION__________________________________________________________________

Rasmussen College, Holiday, FL/Online

January 2007 - March 2009

> Medical Coding Diploma. 59 credit hour program. Cumulative

GPA: 3.18

> Graduation date was March 22, 2009

Rasmussen College, Holiday, FL/Online

January 2007 - June 20, 2010

> Associates Degree in Health Information Technology. GPA 3.63

> Graduation date for Associates Degree in Health Information

Technology was June 20, 2010.

Coursework completed:

> Medical Terminology, Medical Insurance and Billing, Success

Strategies, Medical Law and Ethics, Basic ICD-9 Coding, Anatomy

and Physiology, Pathology I, Pathology II, Intermediate ICD-9

Coding, Computers Information Systems, Career Development,

Ambulatory Care Coding,, Medical Coding Practicum, Management

of Health Information Services, Quality Analysis and

Management, and Humanities.

ACADEMIC ACHIEVEMENTS____________________________________________________

Rasmussen College, Holiday, FL

> Outstanding Academic Achievement/Student Performance Award in

Medical

Insurance & Coding (2008)

> Dean's List (Fall and Winter quarters 2009, Winter and Spring

quarters 2010)

EMPLOYMENT HISTORY______________________________________________________

Server/Bartender

Huey's Oyster Bar, Mebane, NC

May 2008 - Present

> Maintain excellent customer service daily.

> Daily computer operations of all transactions.

> Kept receipts and large amounts of money organized, and

accounted for.

> Continuously helped others as a team player.

Bartender

Red Lobster, Durham, NC

October 2007-May 2008

> Maintained exceptional customer service.

> Multi-tasked between my customers and other servers' beverages

and food.

> Was able to use time management skills to successfully complete

all tasks.

Server

Cody's Roadhouse, Spring Hill, FL

September 2006 - July 2007

> Maintained excellent customer service.

> Responsible for food preparation, while serving.

> Daily computer operations.

> Always worked as a team player to maintain the highest level of

customer satisfaction.

Manager

Wrong Way Pub Inc., Tecumseh, MI

May 1993 - September 2006

> Supervised all employees to ensure the highest quality of

customer service

> Responsible for all inventories ordering and receiving.

> Worked as a team player, serving and bartending.

> Managed general office, accounting, and banking tasks.

> Created customer satisfactions promotions periodically, that

substantially improved customer relation and sales.

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