Administrative Assistant Human Resources

Experience

Automatic Data Processing, Inc (ADP) El Paso, TX September,

**** - ****, ****

As a Senior Accounts Receivable Specialist, I managed national delinquent

accounts for Retirement Services, Added Value Services (AVS), and Payroll

Services. In building strong business relationships with clients, I found

solutions to receive debts and create solid partnerships with my clientele and

created a company-wide training manual for a specific human resources software

used in collections.

Saint Alphonsus Regional Medical Center (SARMC) Boise, ID February, 2007 -

August, 2008

As a Patient Service Representative II, I assisted patients with payment plans

and financial assistance, regarding their hospital bills. Through problem

solving and innovative procedures, I processed charity applications and

discovered solutions to delinquent accounts.

Medical Resources Staffing San Diego, CA October, 2006 - December,

2006

As an Administrative Assistant to the Director of Risk Management, I provided

needed support and assistance with scheduling meetings, preparing/reviewing

legal patient files, and answering incoming phone calls for the department.

Citi Cards Meridian, ID June, 2005 - September,

2006

As an Inbound Collections Representative, I provided assistance to card

members, set up payment plans, and obtained payments for customers' delinquent

accounts.

Ada Medical Associates Meridian, ID

October 2002 - May 2005

As a File Clerk and Receptionist, I managed the patient file room as well as

maintained the back reception desk. I scheduled appointments and checked

patients in and out.

Education

University of Phoenix May, 2009 - Present

Bachelor of Science in Business Administration; estimated completion date of

Spring, 2011

Boise State University January, 2005 - May, 2008

Business Administration

I have an extensive and diverse work background within the business arena, with

9 years of experience in data entry, primary accounting functions, and human

resource management. My work ethic and attention to detail have allowed me to

excel on the job, often earning promotions and special recognitions. I have

worked with multiple software systems including Oracle, Quick Books, and

Microsoft Office applications.

In each of my career experiences, I have worked independently as well as in

team environments to problem solve, enhance productivity, and find solutions

that best suit the client as well as the company. My work ethic, passion for

getting the job done right, and attention to detail have allowed me to achieve

all that I have to this point. I am a quick learner, look forward to new

challenges and opportunities, and look forward to expanding my career in the

business field.

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