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Customer Service Human Resources

Location:
Piedmont, SC, 29673
Posted:
August 30, 2010

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Resume:

Angela M. Gardner

*** ****** **** *****

Piedmont SC 29673

757-***-****

abk00y@r.postjobfree.com

Summary: Personable, engaging, prior service United States Army Ordnance

Officer and seasoned Recruiter with 6+ years experience specializing in the

recruitment of US Military veterans in support of specialized DOD

contracts.

Education: Bachelor, Criminology & Military Science, Northern Illinois

University, DeKalb IL, 1997

2/2009-Present: Recruiter, Science Applications International Corporation

(SAIC), Suffolk, VA

Responsible for conducting full life cycle recruiting for a wide variety of

DoD contract positions to include Intelligence Analysts, Systems, Network

and Cyberspace Security Engineers, Software Developers, Logistics Analysts,

Policy Analysts, Research Analysts, Strategic Planners, Administrative

Assistants, Joint Experimentation Planners, Technical Editors, Graphic

Artists, Operational Research Analysts (ORSA), Conference Planners and a

broad range of Subject Matter Experts (SME) for the Joint Chiefs of Staff

(JCS), all JCS Combatant Commands (COCOM), and various federal agencies to

include the, USAID, DIA, FBI, CIA, DHS, DEA and DoS. Assist managers in the

oversight of staffing requirements by sourcing candidates, conducting phone

screens, coordinating interviews, negotiating offers, identifying immediate

and future positions; representing corporate interests at military and

civilian job fairs, and authoring job descriptions to attract qualified

applicants. Also responsible for reviewing Statements of Work (SOW),

Performance Work Statements (PWS), and other contractual or solicitation

documents to accurately identify requirements and scope of initiatives.

Identify and propose appropriate means of marketing positions. Match

candidate abilities, qualifications and expectations to identified

positions. Provide managers with appropriate salary ranges based on scope

of initiatives, contract funding, and local market data. Ensure offer

requests are presented to corporate Human Resources in accordance with

corporate guidelines. Manage applicants in SAIC's corporate Applicant

Tracking Systems (ATS) (Recruitmax / Taleo). Utilize a full range of

internet sourcing websites, marketing conferences, and job fairs to assist

in attracting and meeting potential candidates. Participates in appropriate

steps during new business development lifecycle to ensure staffing

requirements are met prior to project start. Maintains a large professional

network utilizing personal and mass media tools (phone calls, personal

mailers, emails, LinkedIn, Facebook, Myspace...etc).

2/2005-1/2009: Sr. Recruiter, Camber Corporation, Newport News, VA

Provided full life-cycle recruiting support to senior executives of the

TTSG group consisting of four major divisions. Assisted managers at all

levels to manage division staffing requirements and identify immediate and

future positions, represented corporate interests at military and civilian

job fairs, authored and posted job descriptions to attract qualified, first

rate applicants, prescreened, interviewed, and informed candidates on

corporate total compensation package. Reviewed Statements of Work and

other contractual or solicitation documents to accurately identify

requirements and scope of initiatives. Identified and proposed appropriate

means of marketing positions. Matched candidate abilities, qualifications

and expectations to identified positions. Worked closely with Division

Managers, Contract Administrators and Program Managers to determine

appropriate salary ranges based on scope of initiatives, contract funding,

local market and management approval. Conducted informal offer

negotiations, and ensured formal offer requests and hire packets were

presented to the corporate Human Resources in accordance with corporate ISO

guidelines. Managed applicants in the corporate Applicant Tracking Systems

(ATS) using Taleo. Utilizes a full range of internet sourcing websites,

marketing conferences, and job fairs to assist in attracting and meeting

potential candidates. Participates in appropriate steps during new business

development lifecycle to ensure staffing requirements are met prior to

project start. Recruited, selected and hired more than 450 employees.

2/2004-2/2005: Analyst/Recruiter, Camber Corporation, Newport News, VA

Multi-role Administrator/Recruiter who provided executives with recruitment

support for a rapidly expanding division supporting US Army Distributed

Learning courseware development and Joint Chiefs of Staff sponsored joint

training initiatives. Recruiting responsibilities include attending

military and civilian job fairs, writing and editing job descriptions,

managing job announcements, and conducting internet research in pursuit of

candidates and knowledge of competitor employment opportunities. Directly

responsible for identifying and interviewing qualified candidates including

but not limited to Senior Military Analysts and Subject Matter Experts

(SMEs) for major military commands and schools ranging from Foreign Area

Officers to Joint Concept Development Specialists, and Graphic

Artists/Programmers to Instructional Designers and Linguists. Responsible

for an eight month period of managing the DLXXI subcontracts, Monthly

Status Reports, and Estimates to Completion. Responsible for over 30 new

hires/contingency offers within in a three month time frame. Screen and

scheduled candidates for panel interviews with managers and senior

employees. Attend various jobs fairs and maintain resume files and

database. Compose and post job opening ads on the Internet and elsewhere.

Conducted new-hire orientation. Manage job requisitions and interview

evaluation packets, streamlining the division candidate evaluation process

and management involvement.

1/2002-2/2004: Executive Assistant, Alion Science and Technology, Hampton,

VA

Provided direct assistance to three Division Managers in the areas of

program management, account administration, and business development.

Provided operations level contract management and administrative support

through the precise management of expense reports, time sheets, invoices,

and the routine review of cost reports of all program finances. Directly

managed all aspects of contracts and subcontracts within the division

through the creation of status reports, payment, cost, and task performance

models within one month of assignment. Directly managed division level

administrative expenses and accounts, enabling managers to direct a wide

range of financial and administrative functions while on the road.

Supported business development activities by researching and tracking near

and long term business opportunities. Assisted in the development of

numerous winning proposals and frequently designed presentations for senior

managers.

9/2000-8/2001: Production Supervisor, World Kitchen Incorporated, Corning,

NY

Directed the daily production of Corelle and Corningware Dinnerware through

direct management, supervision and leadership of a 30-40 member shift.

Coordinated production and personnel activities to achieve continuous

operations involving shift production schedules, performance evaluations,

training development, production compliance, system operating standard

adherence, and safety. Led third place shift to first place within one

month of assignment. Accomplished process efficiency through stringent

adherence to ISO guidelines, resulting in exceeding two department

operational goals by $2,000 and 1.2%. Conducted quality control audits to

ensure reduction of product cost and increase customer satisfaction.

5/1997-1/2000: Company Executive Officer, US Army, DeKalb, IL; Redstone

Arsenal, AL; and Fort Lewis, WA

As Company Executive Officer, supervised personnel security screenings,

family care plans and monthly budget reports. Prepared and analyzed

personnel reports, equipment status reports and training statistics for a

160-person organization. Coordinated logistical support and met all

scheduled and short-fused requirements for numerous deployments, training

exercises, and overseas missions. Analyzed monthly budget reports.

Conducted audits that saved the company over $1M. Initiated background

interviews to ensure personnel reliability and quality customer service. As

Platoon Leader, coached a 30 member team of logistics specialists

responsible for providing customer service for a global logistics network.

Effectively directed safety management, shipping, storing, receiving,

issuing and inventorying ammunition on a $30M account. Achieved inventory

efficiencies that led to $54 inventory adjustment on a $30M account.

Selected by Battalion Commander to plan and manage highly visible

ammunition logistical operations. Accomplished fast paced evolutions while

maintaining 100% accountability of ammunition valued at $6M. Authored and

implemented safety procedures for ammunition operations resulting in zero

accidents. As Recruitment Officer, was directly responsible for researching

and tracking prospective student scholarship and enrollment eligibility.

Educated prospective students and their parents on career opportunities,

program prerequisites, accessions, and benefits, resulting in increased

enrollments. Revived Army ROTC program through marketing and communicative

skills, resulting in a drastic increase in enrollment and quality students.

Conducted research interviews with federal, state and local police

departments on hiring preferences, resulting in the construction of program

marketing materials. Created federal and state scholarship screening

applications, significantly streamlining the selection process. Established

recruitment goals with USAREC recruiters, and active duty units to increase

enrollment of prior service cadets in the Cadet Command Green to Gold

program.

Computer Skills: Proficient in Microsoft Office 2007



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