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Customer Service Administrative Assistant

Location:
Irvington, AL, 36544
Posted:
August 13, 2010

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Resume:

Gail Warr

***** ***** **

Irvington, AL *****

(H) 251-***-**** (C) 251-***-****

abk00e@r.postjobfree.com

Objective

To obtain a challenging administrative assistant position that will

permit the use of current skills to their maximum potential while refining

and developing additional knowledge and abilities, at the same time working

for a company that will allow me to gain more valuable accounting

experience.

Capabilities

. Exceptional written and oral communication skills

. Accustomed to heavy telephone usage

. Strong organizational, time management and problem resolution skills

. Extremely detailed oriented and able to work with minimal supervision

. Payroll and new hire preparation

. Maintain PO Log to reconcile with the Procurement Credit Card and AP

payments

. Twelve years of exceptional customer relations skills

Work Experience

Waste Management Inc

Mobile, AL (Temporary Position)

2010

Operations Specialist/Billing Clerk

. Maintained PO Log and sent out weekly and monthly PO's to vendors

. Pay all bills for 7 staging areas using company corporate card

. Paid bills through the AP systems using the voucher and accounting

codes

. Reconciled credit card daily and tracked all purchases

. Entered all expense reports for over people

. Set up new vendors that were not paid by company credit card

. Primary contact for all vendors

. Sent out daily reports for credit card

Primary Care Solutions Inc.

Mobile, AL (Temporary Position)

2008

Bookkeeper/ Accounting Assistant

. Coordinated distribution of weekly invoices

. Prepared routine entries and posted financial transactions

. Reconciled entries and internal ledgers to financial system reports

. Assisted in preparation of financial statements

. Maintained accounts payable records

. Paid company bills weekly and reconciled general ledger

. Primary contact for customers

. Scheduled weekly shipments

Bayou Concrete

Mobile, AL 2007-

2008

Bookkeeper

. Update, track and monitor account status

. Prepared daily invoices and execute letters and notices

. Research, review, and approve new customers utilizing credit bureaus,

banks, and other resources

. Verified invoice and matched all corresponding tickets

. Took payments from COD and A/R customers

. Weekly payroll for Mobile and Pascagoula office

. Prepared new hire paper work

. Entered payments, verified deposit, and deposited payments

. Assisted sales staff with responses to customer inquires

. Wrote quotes for new customers

. Prepared and mailed monthly statements

Universal Personnel (Contractor for Chevron Refinery)

Pascagoula, MS 2006-

2007

Shutdown Planning Technician

. Worked with the Shutdown Coordinator and Lead Planner to prepare for

shutdown

. Prepared shutdown information to be stored and assessed by shutdown

team

. Updating databases during shutdowns and managed time for contractors

. Create and maintain shutdown checklist throughout the planning and

execution phases

. Prepared purchase orders, work orders, and quotes

. Work with Shutdown Manager to prepare job cost, status of jobs and

process any outgoing materials for current jobs

. Prepare folders and paperwork for all technicians on upcoming jobs

Titan Industrial

Lake Waccamaw, NC 2004-

2006

Bookkeeper/ Accounting Assistant

. Manage all financial transactions, posting debits and credits,

producing financial

statements, and recording all transactions.

. Prepare reports using Microsoft Excel to detail company's financial

status.

. Generate bank deposits, verify, and balance receipts.

. Entered and processed data for reports, production items, shipping,

and inventory.

. Payroll for the drivers who made sales for the week

. Prepared new hire paper work and orientation for new hires.

Cintas, the Uniform People

Mobile, AL t2002-

2004

Accounts Receivable

. Full charge processing of accounts receivable for the Mobile and

Pensacola offices

. Reduced the 60 and 90 day aging for the First Aid and Safety Division

. Served as a primary contact for customers and delivery team regarding

customer's accounts

. Took customers calls regarding problems not associated with payment

when customer service representative was unavailable

Additional Work Experience

. Commercial Testing and Engineering - Administrative Assistant 2000-

2001

. Delchamps Super Store - Customer Service Manager 1995-2000

Programs

Windows XP/2000, Microsoft Office System (Word and Excel)

AS400, JD Edwards, Citrix System, Adobe Professional, People Soft

Financial

QuickBooks, Peachtree, Outlook, Lotus Notes, SharePoint for Manifest

Photoshop 8, Best Accounting Software,

Platinum Payroll Solutions, Internet Proficient, WordPerfect 5.1

Passport Database for Shutdowns

EDUCATION

Associates of Business Administration

Faulkner University

Mobile, AL

December 2000

GPA = 3.85



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