Customer Service Sales
Resume:
Irving Zalazar
Thornton, CO 80260
abjzwq@r.postjobfree.com
OBJECTIVE
To obtain a challenging position where I can utilize my skills and knowledge, and continue to
learn and advance in a successful working environment.
SKILLS
Providing superior customer service to all clients
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Excellent organizational skills
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General knowledge of financial and collection procedures
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Experience with Microsoft Word, Excel, Outlook, Power Point
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Bilingual in both English and Spanish, C2 clearance
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EMPLOYMENT HISTORY
VERACITY CREDIT CONSULTANT – Customer Service Consultant
06/2009 – current
Taking inbound calls and outbound calls
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Consulting with new client about their credit
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Sales sign up new customer or referrals
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Assistance with recent updates on account
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Pulling credit reports to update clients account.
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ALLIANCE DATA – Customer Service Representative
6/2008 - 2/2009
Provide customer service to incoming calls
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Handled sales and service calls
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Data entry of information/verify information
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Collection of accounts
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ECHOSTAR – Customer Service/Documentation Rep
8/2006 - 2/2008
Scanning of documents
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Handled customer service issues for customers
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Handled returns for customers
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Upsale of equipment
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EDUCATION
Westwood College (January 2010 – Current)
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Medical Assistant – (completed) Terminology, Physiology and Anatomy, Medical
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Law and Ethics, College Writing 1 (currently taking) Principles of Patient Care,
Success Strategies, Computer Applications, Patient Relations.
Montbello High School
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Diploma (2007)
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