Ernest L. Batson

***** ****** *** ******* ****, TX 79928

915-***-**** ( abjzv4@r.postjobfree.com

OBJECTIVE

To obtain a position in which I may utilize my education and experience to

the best of my capabilities in an environment that offers opportunity for

growth, advancement, and mutual benefits.

HIGHLIGHTS OF QUALIFICATIONS

. Diploma from Career Center of Texas El Paso

. CompTIA Network+ Certified Network Technician

. CompTIA A+ Certified Computer Technician

EDUCATION & TRAINING

. Graduated from Career Centers of Texas - El Paso Computer Network

Specialist program

with a GPA of 3.92 of 4.0 and Directors list

. El Paso Community College 22 hours general studies

. Four years military service in the United States Marine Corps

RELEVANT SKILLS AND EXPERIENCE

As a Technology Director at Fort Hancock ISD

. Knowledge of Novell Netware 6.5, Groupwise, ZDM7, ZCM10, Console One,

and OES

. Knowledge of Microsoft Server 2003/2000, NT server/workstation,

2000/XP pro, 98/95, MS-DOS

. Knowledge of Suse Linux 10 Server/Desktop, Fedora Core,

. Setup and deployed Zenworks Configuration Management District wide.

. Install servers and educational software for campus use

. Install, setup, and maintain server to allow for online testing

. Install software remotely using ZDM7 and ZCM10

. Managed computers using group policies built and deployed through ZDM7

and ZCM10

. Imaged computers using ZDM7 and ZCM10 imaging component

. Installed and repaired UPS's

. Executed backups as need for software updates.

. Responsible for direct user support

. Responsible for phone support for remote users using ZDM7 and ZCM10

. Responsible for workstation upgrades and configuration

. Troubleshooting and repairing PC based workstations

. Troubleshooting and resolving user printing problems

. Maintain Inventory for over 350 pieces of equipment

. Troubleshoot and repair network and phone cabling

. Experience with MS Office 2000/XP/2003/2007

As a Computer Technician at Fabens ISD

. Knowledge of Novell Netware 6.5, Groupwise, Zenworks, Console One, and

OES

. Knowledge of Microsoft Server 2003/2000, NT server/workstation,

2000/XP pro, 98/95, MS-DOS

. Knowledge of AS-400 Mainframe

. Knowledge of Suse Linux 10 Server/Desktop, Fedora Core,

. Install servers and educational software for campus use

. Install, setup, and maintain server to allow for online testing

. Install software remotely using Zenworks Desktop Management

. Managed computers using group policies built and deployed through

Zenworks Desktop Management

. Imaged computers using Zenworks Desktop Management imaging component

. Built and maintained hardware independent images

. Installed and repaired UPS's

. Executed backups as need for software updates.

. Responsible for direct user support

. Responsible for phone support for remote users using Zenworks Desktop

Management

. Responsible for workstation upgrades and configuration

. Troubleshooting and repairing PC based workstations

. Troubleshooting and resolving user printing problems

. Troubleshoot and resolve user issues with AS400 Mainframe

. Maintain Inventory for over 500 pieces of equipment

. Troubleshoot and repair network and phone cabling

. Fabricate and install CAT5 patch cables

. Experience with MS Office 2000/XP/2003

As a Systems Support Technician at the YWCA El Paso Del Norte

Region

. Responsible for direct user support

. Responsible for phone support for remote users

. Responsible for workstation upgrades and configuration

. Troubleshooting and repairing PC based workstations

. Troubleshooting and resolving user printing problems

. Fabricate and install CAT5 patch cables

. Responsible for setting up new users on the network

. Nortel phone system configuration and administration

. Responsible for training users on MS Office XP suite in a classroom

setting

. Troubleshoot and resolve user issues with AS400 Mainframe

. Maintain Inventory for over 250 pieces of LAN equipment

. Responsible for supporting 3 branch locations and 8 remote sites

. Coordinated and converted 10 remote sites from ISDN to DSL

. Troubleshoot and repair network and phone cabling

. Responsible for obtaining bids and contacting vendors for needed

supplies

. Assist with administrator duties on Widows 2000/2003 servers

. Perform daily backups on in house and remote servers

. Responsible for installing or upgrading hubs, switches, and routers

. Assist with and maintain a VPN network spread over a large

geographical

. Experience with MS Office 2000/XP/

As Diesel Mechanic with El Paso Travel Plaza - El Paso, Texas.

. Responsible for repairing and maintaining commercial diesel trucks

. Performed preventative maintenance on Caterpillar, Detroit, and

Cummins engines

. Troubleshoot and diagnose trailer electrical systems and performed

needed repairs

. Troubleshoot and diagnose tractor electrical systems and performed

needed repairs

. Performed roadside assistance / repairs along Highway 54, US 62/180,

Texas 20, and I-10

. Coordinated and executed in-house inventory control

. Responsible for training new hires

. Responsible for contacting vendors and placing parts orders

. Performed routine maintenance and repairs on in house computer system

. Assist other departments with software and hardware problems as needed

. Managed public relations with clientele

As Network Technician with E&A Technology - El Paso, Texas.

. Responsible for direct user support

. Responsible for workstation upgrades and configuration

. Troubleshooting and repairing PC based workstations

. Troubleshooting user printing problems

. Responsible for backing up database on a UNIX server

. Troubleshoot network connectivity problems and provide solutions

. Maintain inventory for 65 PC workstations and peripheral equipment

. Fabricate and install CAT5 patch cables

. Reinstalling operating system and department specific software

As Shop Foreman with El Paso Travel Plaza - El Paso, Texas.

. Responsible for repairing and maintaining commercial diesel trucks

. Performed preventative maintenance on Caterpillar, Detroit, and

Cummins engines

. Troubleshoot and diagnose trailer electrical systems and performed

needed repairs

. Troubleshoot and diagnose tractor electrical systems and performed

needed repairs

. Performed roadside assistance / repairs along Highway 54, US 62/180,

Texas 20, and I-10

. Coordinated and executed in-house inventory control

. Responsible for training new hires

. Responsible for contacting vendors and placing parts orders

. Performed routine maintenance and repairs on in house computer system

. Assist other departments with computer software and hardware problems

as needed

. Accountable for various duties as instructed by Service Manager

. Managed public relations with clientele

EMPLOYMENT HISTORY

August 2007 to Present

Fort Hancock ISD

Fort Hancock TX

October 2005 to August 2007 Fabens

ISD

Fabens,

Texas

April 2004 to October 2005 YWCA El

Paso Del Norte Region

El Paso, Texas

January 2003 to April 2004 El Paso Travel Plaza

El Paso, Texas

March 2002 - October 2002 E&A Technology

El Paso, Texas

October 1994 to March 2002 El Paso Travel Plaza

El Paso, Texas

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