Nicole Taylor
**** ***** ****’s Church Road, Goochland, VA. 23063/abjzu2@r.postjobfree.com
804-***-**** (home)/ 804-***-**** (cell)
EMPLOYMENT OBJECTIVE:
To fulfill all the duties of a customer service representative using the experience I have learned
in school and previous work experience.
PROFESSIONAL SKILLS:
• Familiar with Computer Architecture, DOS, MS Office, GIS Mapping, Cross Search
and
Windows applications (XP, 2003, & 2007)
• Great organizational skills & detail-oriented for the field of Criminal Justice
• Certifications include: VCIN/DMV, NIMS and CPR
EDUCATION:
ECPI Technical College November 2006 – June 2008
• AAS Criminal Justice Technology
• Dean’s List Academic Award-4.0 G.P.A., Academic Letter Award’s, National
Technical
Honor Society, Dean’s List Perfect Attendance
WORK EXPERIENCE:
Henrico County Division of Police October 2009 – June 2010
Communications Officer
• Full –time position
• Duties included customer service between communications officer and the public,
problem-solving, ensuring officer safety and firefighter safety, accurately placing
information on calls for service, and most importantly monitoring the police and fire
radios which guaranteed all personnel were safe and accounted for.
Family Dollar January 2008 - February 2008
Cashier
• Temporary position
• Duties included: cash-handling, customer service, and stocking
Bank of America September 2007 - October 2007
Teller .
• Duties included: positively interacting with customers, associates, and shareholders;
being attentive; keeping composure in all situations; and accurately performing
Transactions
Association Management Consultants March 2005 - July 2005
Administrative assistant
• Temporary position
• Duties included: filing and cataloging memos, typing reports, and mailing notices to
clients.