Customer Service Administrative Assistant

Thuy H Nguyen Phone: (***) ***-

****

Address:

**** ***** **** **.

Haltom City, TX 76117

Email: abjzqv@r.postjobfree.com

Objective

To obtain part time employment that will help me develop my skills while

maintain in school.

Summary of Qualifications

. 2 years of customer service

. Bilingual (English and Vietnamese)

. Capable of MS Word, Excel, Access, PowerPoint, Outlook and Microsoft

Windows.

. Expert in ACT, by Sage and Swiftpage.

. Hard working, able to multi-task

. Pleasant, friendly, and highly organized.

. Certificate, "HOSA Fall Leadership Conference" 2005

. Certificate, "Mu Alpha Theta- mathematics" 2004

Education

University of North Texas, Denton, TX

Jan. 2010-Present

Bachelor's Degree of Finance- December 2012

Tarrant County College, Hurst, TX

Aug. 2007- Dec. 2009

Associate of Arts Degree- May 2010

Skills

Communication & People skills

. Always maintain a positive attitude and enjoy helping people.

. Expressive and very effective working with people of different

backgrounds.

. Cooperatively work with others to produce and deliver required work.

Organization & Time Management

. A problem solver who quickly complex situations and turns them in to

manageable tasks.

. Produce quality work even when under extreme time pressure and

deadlines.

. Proven ability to understand and follow complex instructions to

successful conclusions.

. Many years of experience successfully managing and organizing personal

time and workload.

. Collaborate in teams to produce quality reports.

Administrative Assistant

. Handles customer inquiries, complaints, billing and payment questions.

. Responsible for follow up with customers.

. Make service changes, fax paper work and send out emails.

Employment History

. Ambit Energy- North Richland Hills, TX

Administrative Assistant- Answer phone calls, enroll customers and customer

service.

June 2010- Present

. TTI inc., Fort Worth, TX

Dec.2007 - July 2010

Assembly Operator-Assemble parts like electrical connector,

electromechanical and discrete components.

. Card & Party Factory, Fort Worth, TX

April 2006-Dec. 2007

Sale associate & cashier - Customer service, display merchandise and price

items also ringing up sales at registers and bagging merchandise.

. Vietnam Plaza Supermarket, Haltom City, TX

Aug. 2005-April 2006

Cashier- Ringing up sales at registers and bagging merchandise.

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