Administrative Assistant Staff

Robert Upton

**** ***** ****** **** ********, Virginia 22701

H 540•829•7955 (C) 703•297•2520 (W) 703●228•7632

COASTAL INTERNATIONAL SECURITY, Lorton, VA – 9/06 to present

GSA Contract Security Officer U.S.G.S. U.S. Dept of the Interior- Assist Shift Supervisor (SGT)

Work with the shift supervisor to ensure safety and security services to staff, visitors and contractors. Working

alongside the shift supervisor I have responsibility for monitoring both inside and outside activities using CCTV

which include stationary and pan-tilt cameras and direct officers to trouble locations as needed. Monitor 2-way

radio communications within the property limits and direct staff to locations as needed. I share the

responsibility to ensure officers provide entrance control and package inspections using x-ray machines and

magnetometers. Ensure staff, visitors and contractors comply with the buildings rules and regulations.

Maintain law and order and prevention of unauthorized access. Officer routinely provide hazardous conditions

monitoring along with injury and illness prevention. Officers assist Federal Protective Service in the event of

civil disturbance along with Emergency Management Personal. Officers provide roving patrols to ensure

safety of exterior lots and ground and writing parking citations when necessary. Officers maintain key control

records as well as monitoring security and fire alarms and write reports as needed. Assume duties and

responsibilities for the shift in the absence of the shift supervisor.

ARLINGTON COUNTY PARKS OFFICE, Arlington, VA-5/02 to 11/04

Administrative Assistant/Office Manager to Steve Temmermand Division Chief

Administratively support the Division Chief, 7 Department Managers and 7 Team Leaders. Prepare reports,

correspondence, memoranda, and other materials for response to inquiries by managers, contractors and

citizens. Create work orders for Trades Worker and Landscape Crews using the MP2 work order system.

Review out going correspondences for correct grammar and punctuation. Track and designate assignments

within the division and identify deadlines. Schedule and coordination of work in support of multiple programs.

Analyzing, recommending, and implementing changes in office procedures and practices as needed.

Process, handle and distribute sensitive and/or confidential documents. Evaluate requests for information to

determine appropriate staff referral or if the matter can be handled independently. Design and create

documents for managers and staff. Manage inventory and supplies and re-order as needed. Review and file

monthly credit card statements for the Division Chief and Managers. Prepare record and submit invoices for

payment. Respond to routine telephone inquiries requiring standard answers; refers callers and visitors to

appropriate staff. Sorts and distribute internal and external mail. Maintain an effective working relationship

with all levels of employees. Manage the department’s cell phone, Xerox and uniform accounts and ensure

contractors are adhering to contract requirements. Manage and track expenditures of the department’s

budget. Manage the division’s overtime costs, and in the event of declared emergencies; submit appropriate

paper work to F.E.M.A. for monetary reimbursement. Manage the Division Chiefs calendar, scheduling

appointments, meetings etc. Make travel, hotel, car and other arrangements as needed for staff members

traveling. Train and instruct managers, team leaders etc on changes in time and attendance, new hire,

seasonal and I-9 polices. Complete training forms and requests for advanced travel monies. Maintains

working relationship with other organizational support units; manage the divisions shipping policies and costs

with external shipping companies to ensure safe arrival of packages and other incoming items. Provide

Human Resource support (maintaining personal files, completion and submission of I-9 documents, complete

and submit time and attendance for all staff members). Created and maintains the Administrative Assistant V

handbook.

DISTRICT OF COLUMBIA PUBLIC LIBRARY, Washington, Dc. 4/89 to 5/02

Administrative Assistant to Plez Jenkins, Director of Public Safety: 4/97 to 5/02

Administratively supported the Director of Public safety and 2 Department Managers; administratively run the

day to day operations of the District of Columbia Public Library Police Force; responsible for tracking and

reporting the yearly expenditures of the department’s $650,000.00 non-payroll budget. Preparation of monthly

reports/statistical information for the Board of Directors of the DC Public Library to identify, evaluate, track and

graph re-occurring trends. Drafted weekly work schedules for officers and supervisors, assigning overtime as

needed. Contact and direct custodial staff to problem areas within anyone of the 26 libraries ensuring proper

closure is obtained. Direct General Maintenance Staff to areas of concern (safety hazards) and ensure that all

repairs meet with safety rules and guidelines. Coordinate work and assignments within our department, other

departments and contractors for timely completion; assisted in the creation, organization and implementation

of the departments hand book. Responded to routine telephone inquiries requiring standard answers; referred

callers and visitors to appropriate staff; sorted and distributed mail as appropriate. Completed and submitted

to payroll/time and attendance sheets. Provided supervisory support directing employees with their normal

day to day work functions; Maintained working knowledge of Library Technicians procedures regarding

book/material check-out, returns, fines and rules regarding reference material. Create power point

presentations for the Director of Public Safety; Assisted in the writing and implementation of departmental

policies and procedures; Liaison between the Director of Public Safety and other DC Government agencies.

Special Police Officer 4/89 to 4/97

Provided physical security and safety for the customers, employees and property within the District of

Columbia Public Library System; Monitor incoming visitors and staff using X-ray machines and

magnetometers. Visually inspected purses, briefcases and backpacks for suspicious material and objects.

Assisted the general public with questions regarding policy and procedures governing the public library and

other DC Government Agencies. Monitor internal and external movements of the public and staff using CCTV

and 2-way radios. Identify safety concerns and direct maintenance staff to problem area and ensure they

correct the problem(s). Make small repairs with hand tools if maintenance staff was not available. Maintain

working knowledge of Library Technicians procedures regarding book/material check-out, returns, fines and

rules regarding reference material. Make arrests, write reports and testify in court as directed.

EDUCATION

Shawnee High School, Medford, New Jersey 08055 Diploma in 1980

Northern Virginia Community College, Criminal Justice/General Studies, (57 Semester hours).

Certified Playground Safety Inspector-National Playground Safety Institute

N.C. State University Office of Professional Development-Maintenance Management School

Arlington Counties First Line Supervisors Certification Program

Class B Virginia Commercial Drivers License

Primary Leadership and Development Course, US Army, El Paso Texas.

Red Cross Certifications in First Aid, CPR and AED

GSA –A1 & A9 Certificate

VA Dept of Criminal Justice Unarmed and Armed Registration 9mm

OC Spray Certification

MEB Baton Certification

GSA S-1 Certification

Top Secret Clearance

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