Customer Service Assistant
Resume:
Debra Reynolds
Holley, New York 16774
abjzlz@r.postjobfree.com
Professional Experience:
Osborn, Reed & Burke March 2010 –August 9, 2010
Legal Assistant/Secretary/Paralegal for Two Partners & Assistant (Insurance Defense Litigation)
Preparation of correspondence through dictation and script in accurate and efficient nature
Schedule and maintain accurate calendars
Capable of working quickly and accurately under pressure to successfully meet unexpected deadlines
Effective oral and written communication skills
Competent usage of all office machines
Notary Public of the State of New York
Organize and maintain filing system, both in computer system and actual files
Lacy Katzen LLP June 2009 – March 2010
Legal Assistant/Secretary/Receptionist/Paralegal for Two Partners (Collections)
Heavy customer service type responsibilities: answering inquiries, status updates, maintaining calm atmosphere where volatile
situations may occur
Preparation of correspondence through dictation and script in accurate and efficient nature
Proficient liaison between attorneys, clients, law firms, government agencies, etc.
Effective oral and written communication skills
Notary Public of the State of New York
O’Connor, McGuinness, Conte, Doyle & Oleson November 2002 - June 2009
Legal Assistant/Secretary/Receptionist/Paralegal for Partner and Two Associates (Insurance Defense Litigation)
Preparation of correspondence through dictation and script in accurate and efficient nature
Daily interaction with clients, attorneys, insurance companies and parties relating to actions
Organize filing system, both in computer system and actual files
Review files for accuracy, discovery status, necessary motions practice, generate reports and updates
Luman Helfman & Fayer July 2001 – November 2002
Legal Assistant (Real Estate)
Create and prepare mortgage documents, maintain accurate filing system
Review cooperative lien searches and residential title reports and research problems in both
Daily interaction with clients, title companies, brokers, banks and attorneys
Data entry, heavy typing, phone work and frequent usage of all office machines
Schedule closings for coops and residential equities
Qualifications:
Computer experience on Microsoft Office, Word, Word Perfect, Excel, Outlook
Typing speed – 80 words per minute, Dictaphone experience
Hard worker; loyal employee; excellent attendance
Education: Holley Central High School – Regents Diploma with Honors – Top 10%
Contact this candidate