Customer Service Manager

Jason A. Fowler

**** ****** ***

Rising Fawn, GA 30738

***/***-****

************@*****.***

Objective: To obtain employment using my customer relation and management

skills.

Education: Dade County High School, Trenton, GA 30752

Graduated: May, 2005 with college prep/tech prep diploma with distinction.

Work History:

Convergys 2008 till 2009

Chattanooga, TN Customer Service Representative:- answering phone in

a timely manner.

Relaying all company information to customers.

Helping customers with all of their needs from

DirecTV including billing questions, service

questions about all that DirecTV has to offer. Previously answered

questions for Prescription Solutions through United

Healthcare. Medical billing questions

MAPCO Express 2006-2008

Trenton, GA Assistant Store Manager: counting daily

deposits and taking to bank, customer service,

scheduling of employees, payroll, daily reports and

monthly reports, display arrangements, delegating responsibilities to all

employees, vendor procedures, stock level

management, inventory supervision, and loss

prevention.

Store Manager: Ran a nearby store as their store

manager for six months while the manager was out

on sick leave. Performed the essential duties as

listed above on the Store Manager level.

Rock City Gardens 2004-2006

Lookout Mtn., GA Food Service Park Supervisor: counting daily

deposits, customer service, scheduling of

employees, daily reports and monthly reports, inventory,

delegating responsibilities to all employees, stock level

management, cooking, maintaining ten different

concession stands/restaurants throughout the

gardens, maintaining the aesthetics of the park.

References available upon request

Contact this candidate