Vicki Wang

**** *. ******** **.

abjzhp@r.postjobfree.com

Edgerton, WI 53534 626-***-****

Objective Office Administrative positions Madison area.

Education University of California Berkeley

BA Music, May 2005

GPA: 3.35

Skills -1 year non-profit volunteer coordinator experience

Summary -7 years retail/customer service experience

-2 years restaurant experience

-Microsoft Word, Excel, Outlook, Power Point, Lotus Notes, and

SB Net

-Full fluency in Mandarin Chinese; conversational Spanish

Experience

Apl10-Jun10 My Sister's House, Sacramento

Volunteer/Shelter Advocate

Went through 40 hours domestic violence shelter advocate

training. Answered domestic violence crisis telephone line. Data

entry using Microsoft Word and Excel. Sort donation materials.

Feb08-Mar10 The Old Spaghetti Factory, Sacramento

Server, promoted from Front Desk Host

Provided excellent patron experiences through detailed and

efficient customer service via phone or in person. Processed

high number of orders during weekend peak business hours.

Managed cashier activities. Working proficiency with the ALOHA

system. Performed restocking and station cleaning services.

Sept06-Dec07 Senior Smiles, Los Angeles

Non-profit Volunteer Coordinator

Facilitated, scheduled and oversaw volunteers' weekly

visitations of residents in nursing homes. Conducted volunteer

orientations promoting public awareness of various geriatric

topics such as dementia and others. Special event and activity

planning.

Sep05-Jan06 Bath & Body Works, City of Industry

Holiday Stock Team Lead

Received shipments and administered merchandise flow process to

execute peak season promotional activities. Supervised and

trained seasonal stock team members. Processed average of eighty

boxes daily at the speed of fifty boxes in two hours. Monitored

visual standards of store.

Jan03-May03 UC Berkeley Music Library, Berkeley

Circulation Desk (part-time while attending college)

Operated campus UC library online catalogues such as GLADIS,

Pathfinder, and Melvyl. Charged/discharged materials and

directed patrons to reference librarians. Shelving.

Dec02-Jul05 Bath & Body Works, City of Industry

Aug01-Jun03 Sales Associate (part-time while attending college)

Increased company sales by providing customer service.

Interpreting product knowledge to customers from the Chinese

community. Worked cooperatively with groups to effectively

complete various promotional activities such as 4th of July and

Chrismas.

References available upon request.

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