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Human Resources Manager

Location:
El Cajon, CA, 92020
Posted:
October 07, 2010

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Resume:

ROSALINA C. GALLAGHER RESUME

Tel. 619-***-**** – Email: abjzh8@r.postjobfree.com

Experience Summary

Experienced human resources consultant; human resources and office administration, international & national

recruitment; employee relations, coaching and counseling; employee training; Policies and Procedures

implementation. Strong knowledge of Federal and State labor laws and training initiatives; compensation,

benefits, and communication, including 403(b) & 401(k) Pension and 125 Cafeteria Plan; Medical, Dental & Life

Insurance; Collective Bargaining Agreements- (CBA’s); COBRA, ERISA, employee supervision; conducting

internal confidential investigations; working with government auditors during the audit process. Experienced

working with diversity and inclusion programs. Bilingual in English and Spanish.

Work History

HR Director

Chase Care Center Inc., El Cajon, CA 2009 - 2009

Directed the overall provision of the HR Department; policies, benefits enrollment and compensation for the entire

company, including recruiting, hiring, training, development and performance management. Oversaw employment law and

regulatory compliance; Workers Compensation, employee safety, welfare and wellness. First contact for external

temporary staffing agencies and benefits providers. Oversaw benefit enrollment, drug testing, background checks,

performance appraisals, E-verify for social security number and employee merit increases. Directed procedures for

Workers Compensation injuries, Leaves, FMLA, PDL, ERISA, COBRA, and EDD unemployment Insurance . (Laid-Off due

to company’s financial situation).

HR Manager

Home of Guiding Hands Org., El Cajon, CA 2008 – 2009

In a unionized facility, coached and collaborated with managers on Human Resources accountabilities, policies and

procedures, employee relations, benefits, staffing and recruitment, conducted exit interviews, created turnover analysis

and performance appraisals reports, and conducted internal confidential investigations. Interfaced with Payroll and

Finance departments to ensure employee benefit deductions, vendor payments and data entry accuracy in Ceridian/

HRIS system. Represented the Agency at the Collective Bargaining table and during any Arbitration process. Created and

provided new employee training/orientation. Chaired Safety & Illness Prevention Committee; generated daily, weekly and

monthly HRIS reports on new hires, terminations, turn-over and other reports as requested. (Laid-Off due to company’s

financial situation).

HR Temporary Work 2007 – 2008

Coast Citrus Corp., San Diego, CA.

Hired as an HR Consultant to conduct human resources duties while the HR Director was on Leave. Managed a one-

person human resources office, supervised the payroll function for multi-site company with offices in Texas, Florida, San

Francisco, Los Angeles and San Diego County.

Human Resources Manager 2006 – 2007

Sodexho, Inc., San Diego, CA

In a 24/7 unionized multi-site facility directed a proactive HR department, overseeing the benefits and compensation

process, e-verify for social security numbers, generating reports for government tax credits for Medicare recipients that

were employed; oversaw the staffing and recruitment process; employee relations, payroll data entry, work safety and

illness prevention program, leaves of absences, wage and hour issues, performance management, and union grievances.

Accountability for annual enrollment on 401k and company’s Stock Purchase Plan. Conducted prompt, confidential

investigations, providing problem resolution on a timely manner. Coached and advised management on compensation,

job analysis, employee relations and union grievances issues. Provided training and orientation for new employees;

Maintained HR records for new hires, terminations, training, promotions, transfers, salary changes, performance

appraisals, leaves of absence & safety training. Coordinated and attended job fairs, created and placed ads to attract top

applicants for the company.

Rosalina C. Gallagher Resume Page -2-

HR Director, Contract Position 2004 - 2005

San Ysidro Health Center- Group of Clinics, San Diego, CA

In a multi-site community clinic created staffing and recruitment programs to recruit physicians, nurses, pharmacists,

managerial and hourly employees; overseeing staffing and recruitment requirements. Ensured that all practices complied

with appropriate regulations, guidelines, and laws. Provides guidance to field management on policies and employee

related issues. Investigated employee complaints and incidents; resolved disputes and recommended appropriate action.

Performed research and provided analytical assistance and recommendations for the communication, development,

design and maintenance of new and existing HR programs. Oversaw effective compliance with EEO guidelines;

Conducted salary surveys and upgraded salary scales. Created employee handbooks and updated manuals as needed.

Trustee functions for 403(b) Pension Plan and supervision of other HR staff.

HR Director, Temporary Assignment 2003 – 2004

(1) Southern Health Clinic, Indian Reservation, Alpine, CA

Created an HR department from start to finish, implementing the employee salary and classification program. Provided

guidance in the recruitment and selection process, training initiatives, compensation, benefits, and employee relations.

Supervised the AAP and EEO compliance, oversaw the 401(k), Flex Spending Account and Health/Dental/Life Plans.

Ensured compliance with CA Indian Compact Agreement, implementing guidelines for priority recruitment for Native

Americans candidates.

(2) Golden Acorn Casino, Indian Reservation, Campo, CA.

Provided leadership and support during consulting HR assignment for Human Resources initiatives and Union avoidance

in an Indian Reservation Casino. Served as advisor to management on human resources issues and employee relations.

Developed and implemented policies and procedures for improving the effectiveness and efficiency of HR administration.

Provided guidance in creating a recruitment and selection process, training initiatives, compensation, and benefits.

Assessed and aligned the internal compensation programs with comparable external pay practices. Ensured compliance

with CA Indian Compact Agreement, implementing guidelines for priority recruitment for Native Americans candidates

Human Resources Manager 2000 - 2003

Clinicas de Salud Org., El Centro, CA

Restructured and supervised a full service HR department. Directed, coordinated workforce planning process, conducting

international and national recruitment for medical providers in a medically underserved region. Worked with field

managers to comply with workforce plan, ensuring job specifications and desired qualifications. Oversaw all practices

compliance with appropriate regulations, guidelines, and laws. Investigated employee related issues, incidents and

complaints, and resolved disputes, recommending appropriate action. Oversaw benefit enrollment, drug testing,

applicant’s background checks, performance appraisals, and merit increases. Developed department budget and

submitted to Finance department for review. Responsible for new employee training, performance management process

and supervision of other HR staff. Managed vendor relationships and negotiated plan coverage and service costs.

Created and updated company’s employee handbook. Researched and evaluated impacts of pending legislation on

personnel practices and recommended the necessary adjustments. Acted as Trustee for company’s 403(b) Pension, 125

Cafeteria and FSA Plans.

HR Generalist/Senior Recruiter 1997 - 2000

International Data Operations, NYC

Conducted international and national recruitment for IT professionals, project managers and engineers, assigning them to

special projects throughout USA during the Y2K period. Searched for candidates in the Internet, attended job fairs, placed

ads to attract top applicants, evaluated and selected candidates, verified their work references & background checks,

negotiated and presented final job offer, and directed all orientation for new employees. Researched markets to gather

salary & benefits information and upgraded company benefits and salaries as needed. Provided support to Sales and

Marketing department and supervised the H-1 & H-B Visa Process.

Other Employment: 1987-1997

HR Manager

Blood Banks/American Red Cross, NYC-PR

Mitel Manufacturing Corp. PR-Canada

Rosalina C. Gallagher Resume Page -3-

Computer Knowledge:

Microsoft Word, Power Point, Excel, Ceridian/HRIS systems and commonly used software.

Education:

Bachelor’s Degree: Major: Business Administration; Minor: Human Resources

Training:

Current in HR Training/Seminars & Workshops

In relation to Federal & California Labor Law, management and employee supervision.

Memberships:

Society of Human Resources Management:

SHRM: San Diego County & National Chapter

Certifications:

Certified Trainer in Personnel Policies

California Notary Public (Current)

Ethics & CA Code (Insurance)

CPR - American Red Cross (Current)

Copies of these and other certifications provided upon request.



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