Customer Service Medical Assistant
Resume:
Vanessa Michelle Clark
Thomson,GA 30824
*********@*******.***
Objective: To obtain a position where I can best utilize my skills and
education.
Education:
University of Phoenix January 2010-2011 Augusta State University
2005-2006
Augusta,GA Augusta, GA
Major: Healthcare Administration-Pharmacy Major: Early
childhood Psychology
Troy State University 2004-2005 Georgia Military College
2000-2001
Augusta, GA Augusta, GA
Major: Psychology Major: Psychology
Experience:
Top Dawg Pet and Supply Store June 2009-January 2010
Thomson, GA Title: Owner/Manager
Duties: Assisting customers with their needs, bathing dogs, trimming toe
nails, ordering of supplies/inventory, advertising, website and online
store upkeep, overseeing day-to-day operations, payroll, book keeping.
Reason for leaving: Business closed
Brown and Radiology Associates May 2006 December 2006 February 2008 - May
2008
Augusta, GA 30904 Title: Transcriptionist
Duties: Typing of spoken dictation of radiology reports to include x-rays,
CT scan, sonogram/ultrasound, nuclear medicine reports, and mammograms
(screening and diagnostic). Billing of radiology services to include all
above mentioned.
Reason for leaving: Birth of child.
MEDAC December 2006 - October 2007
Augusta, GA 30907 Title: Medical Billing Specialist
Duties: Filing of primary and secondary medical claims, collection of
insurance payments, customer service, follow-up on unpaid claims.
Reason for leaving: birth of child.
University Hospital 2006-2007
ICU and CCU Title: Volunteer Unit Clerk
Duties: answer phones, help patients with complaints, get patient's ready
for discharge, assess family needs of patients, create patient charts,
provide needed support for families and patients.
Discovery Support Services November 2005 - September 2006
Greater Augusta Neurological Institute Title: Medical Records Field Manager
Augusta, GA 30901
Duties: Producing documents for medical malpractice claims, insurance
claims, disability claims by scanning into computer. Corresponding with
requesting parties to insure all necessary information was sent and
received.
Reason for leaving: Knee Surgery
Dillard's - Augusta Mall July 2004 - June 2005
Augusta, GA 30906 Title: Sales Associate
Duties: Assisting customers with their needs, use of cash register,
counting open/close of register, answering telephone.
Reason for leaving: Knee surgery 06-10-05.
Larry H. Pierce, MD June 2000 - July 2004
Pierce Dermatology Title: Medical Assistant/Surgical Tech.
Augusta, GA 30909
Duties: Assessing patient chief complaint, assisting doctor in minor in
office procedures/surgeries, preparing exam room for patient/procedure,
scheduling appointments/surgeries, pre certification/authorization of
insurance, transcription of office notes, sterilization of instruments via
AutoClave, ordering of office (back and front) supplies, keeping inventory
of supplies (front and back office), billing of insurance (BC/BS, Medicare,
Medicaid, etc.), answering of telephone.
Reason for leaving: Conflict with school schedule.
Edward H. Smith, MD August 1998 - June 2000
Augusta, GA 30909 Title: Medical Assistant
Duties: Assessing patient chief complaint, assisting doctor in minor in
office procedures/surgeries, preparing exam room for patient/procedure,
scheduling appointments/surgeries, pre certification/authorization of
insurance, transcription of office notes, sterilization of instruments via
AutoClave, billing of insurance (BC/BS, Medicare, Medicaid, etc.),
answering of telephone.
Reason for leaving: Doctor retired.
Skills:
Able to type 120+ WPM, experienced in many software programs (Med Ware,
Vital Works, TransNet, Dictaphone, Microsoft Word, Windows XP, PowerPoint,
Internet Explorer), excellent communication and grammar skills, experience
in ICD-9 and CPT coding.
References available upon request.
Contact this candidate