Kendra Drane

**** *** ****** **, ***********, NM 87120 505-***-**** (

abjz99@r.postjobfree.com

Objective

A position that will utilize my clerical skills and customer service

experience.

Qualifications

< Proven ability to maintain

confidential documents and

information.

< Attention to detail, self-

motivated and dependable.

< Strong interpersonal,

teamwork and customer service

skills.

< Proficient in the use of MS

Word, PowerPoint, Excel and

Outlook.

Experience

Central New Mexico Community College, Albuquerque, NM

Student Employee, Business and Information Technology February 2009 -

May2010

Prepare memos, letters and other documents, using word processing,

spreadsheet, and database software. Front desk duties. Sort and distribute

incoming correspondence. Handle calls and promptly forward them to

appropriate the person.

FedEx Kinko's, Albuquerque, NM

Customer Service Representative, June 2008 - October 2008

Took orders for customer printing and photocopying projects. Assisted

customers by explaining various services. Answered phones and routed calls

as appropriate. Handled cash, check and credit transactions. Maintained a

clean and friendly work environment.

Central New Mexico Community College, Albuquerque, NM

Student Employee, Financial Aid Department September 2007 - May 2008

Archived and updated records using Banner software system. Entered and

filed documents. Assisted with photocopying, shredding and running errands

as needed.

Sandia Casino, Albuquerque, NM

Planet Bingo Salesperson, August 2005 - November 2005

Explained the benefits of electronic bingo machines to potential customers

and sold merchandise. Preformed inventory and maintenance on machines.

Verified numbers on winning cards and confirmed against national bingo data

bank.

Education

Central New Mexico Community College, Albuquerque, NM

Associates Degree in Medical Laboratory Technician (in progress)

Interpersonal Communication, Developmental psychology, Philosophical

thought, IT

Rio Grande High School, Albuquerque, NM

High school Diploma May 2005

3.3 GPA, Speech and debate team, Student Senate, Band, Choir, Black Student

Union, Volleyball, Tennis

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