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Customer Service Quality Control

Location:
Apex, NC, 27502
Posted:
October 07, 2010

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Resume:

JARED D. JOHNSON

**** ******* **. ****, ** *****

919-***-**** / abjz7y@r.postjobfree.com

OBJECTIVE To obtain a position with a stable and successful

company that will utilize my talents, strong work ethic,

and positive attitude.

EDUCATION Appalachian State University, Boone, NC

Bachelor of Science in Criminal Justice

Minor: Psychology

EXPERIENCE U.S. Census Bureau, Raleigh, NC

Enumerator (4/10-6/10)

. Planned work by reviewing assignment area to

determine organization of neighborhood and locate

households for conducting interviews.

. Conducted interviews with residents in assigned

areas by following stringent guidelines and

confidentiality laws.

. Explained the purpose of the census interview,

answered residents' questions, elicited

information following a script, and recorded

census data on forms.

. Maintained records of hours worked, units

produced, miles driven, quality control results,

and expenses incurred in the performance of

duties

RBC Center, Raleigh, NC

Venue Changeover Staff (9/09-4/10)

. Primary duties include building conversions for

various events.

. Setup and breakdown of arena layout, relocating

flooring, ice rink, stages, seating, tables for

basketball, ice hockey, musical and other

performances.

Public Defenders Office,

Raleigh, NC

Intern (5/09-8/09)

. Perform computerized and law research to obtain

and gather case-relevant data and material.

. Take client intake interviews

. Collected records and relevant client background

data.

. Shadowed attorneys and attended the criminal

trials & disposition hearings.

Sugar Mountain Resort, Banner Elk, NC

Lift Operation Team Leader (01/08 - 4/08)

. Supervised up to four people at a time.

. Oversaw chair lift operations.

. Prepared lift time schedule sheets.

. Performed customer service duties such as

answering customer questions, checking and

replacing ski passes.

SKILLS Microsoft Office Package. Excellent writing, listening,

organizational skills.



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