Sales Customer Service
Resume:
Melinda Fountain
Centerville, GA 31028
***************@***.***
WORK RELATED EXPERIENCE:
RIVOLI REALTY: 11/04 - PRESENT Real Estate Agent
. Responsible for negotiating sales contracts by assuring compliance of
both parties with the terms and conditions of the contract
. Resolve all problems concerning the obligations of both parties
. Solicit and negotiate various marketing options for commission
structures for the selling and buying of personal property
. Negotiate the termination of contracts by settling claims and
disbursement of funds to each party
. Establish price proposals and selling plans for clients
. Counsel clients on proper qualification standards needed to acquire
real estate
. Administer policies for fair treatment and equal opportunities
. Provide advisory services to coworkers involving contracts and
procedures
. Acquire continuing education in policy and contract changes
. Obtained membership in the million dollar club in the first year of
sales
TRADER PUBLISHING COMPANY 8/99-1/05 Advertising Sales
Representative
. Responsible for negotiating sales contracts
. Developed proposals for potential clients
. Achieved "outstanding" ratings on yearly evaluations for all four
years of service
. Promoted to specialty sales team in August 2003
. Improved territory sales by 150% in 2003
. Increased number of customer accounts by 60% in 2003 through cold
calling and customer prospecting
. Serviced customer accounts in Columbus, Thomaston, Jackson,
Barnesville, and Griffin on a weekly basis
. Managed territory efficiently by traveling overnight 20% of the time
. Developed strong communication and customer service skills through
daily interaction with dealership sales managers and owners
. Gained valuable computer skills through advertisement design
Education
. Georgia Military College, Milledgeville, GA
Associates Degree: Arts and Sciences September 1995
. Georgia College and State University, Milledgeville, GA
Bachelor's of Arts: Early Childhood Education December 1997
Awards Dean's List achieved for six quarters of bachelor's program
. Additional Skills . MS Excel . MS Word . Windows
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