Melanie Appello
Palmerton, PA 18071
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Education
****-**** ****** ****** ******* Center Valley, Pa
Associate in Specialized Business in Criminal
Justice
2006-2008 De Sales University Center Valley, Pa
Bachelor of Art in Criminal Justice
Experience
2007-2009 Bollinger Electric
Allentown, PA
Dispatcher/CSR
> Schedule appointments
> Oversee various technicians
> Liaison to the Service Coordinator
2005-2007 Kids Peace Orefield, Pa
Child Care Counselor
> Clerical
> Therapeutic evaluations of clients
> Billing various insurance companies
2004-2004 Carter Orwig and Associates
Internship Reading, Pa
> Surveillance
> Background checks
> Investigation of fraud
2000-2005 For Eyes Optical Allentown, Pa
Optical Sales Associate
> Optician
> Maintain financial books for store
> Investigate insurance claims
Skills/Achievements
> Proficient in Word, Excel, Access, Microsoft Publisher, and
Outlook
> Management skills
> Task management and organization skills
> ACT 235 Certified, Child Abuse and FBI fingerprint
clearance [pic]