Medical Assistant Customer Service
Resume:
Christine Rowley
Tujunga, CA 91042
SUMMARY: I am looking for a position as a front office Veterinarian
receptionist, in a full time capacity. I have been working part time with
temporary agencies and companies over the past two years due to lack of
work in my field. I have many years experience working with people, in a
variety of settings and love animals. I look forward to discussing in more
detail the current opening you have at your facility.
EDUCATION: Rowan High School, Surrey, England, attended from 1978 to 1981.
Bryman College, Los Angeles, CA, attended from August 2003 to August 2004.
Graduated from Bryman College in August, 2004.
Scranton School of Interior Design, Graduated with Diploma, in 1994.
ADMINISTRATIVE SKILLS: Good organization skills, general office procedures,
filing, faxing, phones, front desk, good customer service, preparation of
folders and updating client's demographics on computer system. Computer
skills include office hours, MS Word, Outlook and Windows XP. Medical
software includes Medisoft, MD Synergy, Cerecons software. Experienced in
customer service. Type 50 plus wpm.
WORK HISTORY:
Dr. George Weinberger, Culver City, La, CA
Medical Receptionist: 01/2010 to 07/2010
Duties: I worked as a front office Medical Assistant performing mostly
clerical duties such as answering the phones, scheduling appointments,
filing and pulling charts, refilling prescriptions, medical records, and
other miscellaneous duties.
Home Instead Senior Care, Burbank, Ca
Caregiver/ Aide: 06/2009 to 12/2009
Duties: I was responsible for the care of a handicapped teenager for about
four months. I assisted her with daily personal care including bathing,
dressing, feeding and assisting her to the bathroom. I would also assist
her around campus at College and take her on personal outings in the week
and on weekends. I also occasionally assisted the elderly on weekends as a
live in caregiver.
Medical Professionals, Burbank, CA
Medical Assistant: 10/2008 to 01/2009
Duties: I completed a three month assignment working in Glendale for an
Obstetrician. I was responsible for rooming patients, preparing the
patient for examinations and procedures along with assisting the physician
with any office procedures such as pap smears, cultures, biopsies and
colpos. I prepared paperwork and requisitions for the patient if any lab
work was needed and scheduled tests in the order that they were required.
I also refilled prescriptions via fax or phone, cleaned and stocked rooms,
took inventory, autoclaved and cleaned instruments on a weekly or as
needed basis and many other miscellaneous duties.
Ultimate Staffing, Pasadena, CA/Marilyn Taylor Medical Personnel, Santa
Monica, CA
Medical Assistant/Receptionist: 10/2007 to 01/2008
Duties: On call assistant to various clients in the Pasadena and Santa
Monica area. I was responsible for answering the phones in a polite
manner, directing calls to appropriate staff, sorting and preparing mail,
filing, faxing documents and prescriptions and greeting clients. Other
miscellaneous duties. I also quite frequently worked with UCLA
Diabetic research diagnostic department performing phlebotomy at various
locations.
Dr. Allen Mantell, Glendale, Ca
Medical Receptionist: 08/2006 to 02/2007
Duties: I worked as a front office Medical Assistant in a Dermatology
practice. I updated client's demographics and insurance, and registered
new patients in to the computer system. I would check in up to 30 to 50
patients in one day, answered phones, scheduled appointments and performed
miscellaneous duties such as faxing prescriptions and documents, filing,
and preparing patients charts for the next business day.
Southern California Gastroenterology, Santa Monica, Ca
Medical Assistant: 04/2006 to 07/2006
Duties: I was responsible for rooming patients, taking vital signs,
obtaining test and lab reports. I also assisted the physician with minor
exams as needed, such as rectal exams, administered immunizations on
occasion, filled prescriptions, filed charts and obtained authorizations of
medications and tests via the online Cerecons software system. Cleaned and
Stocked rooms.
Stetson Powell Orthopedics, Burbank, Ca
Medical Assistant: 11/2005 to 02/2006
Duties: I scheduled patients for post and pre-op tests and appointments,
roomed patients, took vitals and removed sutures and casts per doctors
orders. I assisted the doctor in preparing supplies and cast fittings and
assisted in fitting the patient with orthopedic shoes and equipment.
Stocked and cleaned rooms and assisted the front desk as needed.
Dr. Joseph Pachorek, Pasadena, Ca
Medical Assistant: 05/2005 to 07/2005
Duties: I worked as a back office nurse and was responsible for rooming
patients and taking vital signs and blood pressure. I set up the exam
rooms for tests and examinations, performed EKG'S, and ear lavage on
Thursday mornings. I also checked messages and logged all prescription
refills. Other duties included filing charts and documents and calling in
or faxing prescriptions, as well as cleaning and stocking the exam rooms.
Youth Medical Associates, Los Angeles, Ca
Patient care Manager: 02/2005 to 03/2005
Duties: I co-ordinate the care of homebound Geriatric patients. I
scheduled home visits with the physician via phone, fax or e-mail.
Obtained health histories of patients over the phone, or with caregiver, co-
ordinate tests and procedures with home health agencies or family members.
Verified Medicare insurance and other miscellaneous duties.
Dr. Mark Costopoulous, DPM, Los Angeles, Ca
Medical Assistant: 11/2004 to 02/2005
Duties: I opened up the office in the morning, checked mail and messages
and notified the doctor of any changes in the schedule. I assisted patients
to the whirlpool foot bath and prepped feet for examination. Set up
sterile field for minor surgery procedures and cleaned and stocked rooms
and instruments. Other miscellaneous duties included scheduling patient's
appointments and refilling prescriptions, filing and preparing charts for
the next business day.
Dr. Kerri Parks, Glendale, Ca
Medical Assistant, Externship: 07/2004 to 08/2004
Duties: I was working without compensation to complete my one months
externship. My duties included rooming patients, taking vitals, assisting
the doctor with minor examinations, pap smears, colposcopies and biopsies.
I also scheduled patients incoming and outgoing appointments, answered
phones, faxed and filed documents and other miscellaneous duties.
In Home Services, Los Angeles, Ca
Home Health Aide, Full time student: 04/2004 to 10/2004
Duties: I took care of my terminally ill mother and elderly father
assisting both with daily grooming, light housekeeping, cooking and running
errands, while attending school.
Full time College Student, Los Angeles, Ca
Full time college student at Bryman College: 08/2003 to 08/2004
Attended classes on a daily basis and graduated in the top percent of my
class.
References:
Excellent references available on request.
Contact this candidate