Project Manager Customer Service
Resume:
EMILY ORLANDO
** ********* ******, ****** *****, FL 32174
Day 386-***-**** Evening 386-***-****
Email: *****************@*****.***
Objective
. A position in the insurance industry that will allow me to continue to
grow my portfolio of experience.
Qualification Highlights
. Proven leader with a verifiable record of accomplishment and
satisfaction.
. Rapidly promoted into opportunities with increased levels of
responsibility due to ability to execute and bring results.
Professional Experience
Brown and Brown Insurance 2008-2010
Marketing Analyst Assistant / Customer Service Representative, CPSR
o Market Commercial Accounts for renewal.
o Create Insurance Proposals for Producers.
o Find best rates and coverage for accounts.
o Process endorsements and audits for policies.
o Check and mail policies to Insureds.
o Create Auto ID Cards (for all 50 states.)
o Invoice Insureds
o Proficient in Applied Systems
Kingspan Panel Systems Inc 2005-2008
Project Manager
o Responsible for material planning reports.
o Coordinate all sales into Excel spreadsheets for management.
o Create daily sales lists for all products shipped.
o Order entry of sales taken over the phone from customers.
o Coordinate projects with customers and production.
o Create invoices for sales to customers and provide to accounts
payable.
o Proficient in Microsoft excel, Microsoft word, PowerPoint.
Education
Daytona Beach College, Daytona Beach, Florida
Associates of Applied Science, Legal Assisting
2005-Present
Seabreeze High School, Daytona Beach, Florida
2004
High School Diploma
References available upon request
Contact this candidate