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Manager Customer Service

Location:
Fort Wayne, IN, 46835
Posted:
October 08, 2010

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Resume:

Johnnye D. Love

**** ********** *****

Ft. Wayne, IN 46835

260-***-**** (home)

260-***-**** (cell)

abjyyk@r.postjobfree.com

Objective:

To find a permanent position with a sound firm in which my skills,

abilities and experiences will be utilized.

Employment History:

Arby's General Manager - Unit 24K Weekly Sales

2009 - 2010 Scheduling labor, periodical food ordering, associate staffing

of 20+ Employees, evaluating performances, inventory,

all cash handling, building sales, customer service,

conducting investigations and auditing safe.

Steak n' Shake Human Resources Manager

Indianapolis, IN Recruiting Managers, handling H.R.

compliances, conducting various

1997 - 2008 investigations, facilitating and participating in career fairs,

ensuring effective MIT and Manager

training/development, facilitating workshops and

training classes, creating and executing development

plan for management, supporting Roll Outs, head of

division training department and DTS and QSC

auditing.

General Manager

Scheduling labor, periodical food ordering, associate staffing of 45+

Employees, evaluating performances, implementing

employee development plans, ensuring effective

training, deposits, building sales, payroll and

auditing.

Shoney General Manager

Indianapolis, IN Inventory control, building sales, controlling labor,

supervising

1994 - 1997 employees, payroll, hiring, training and development of

associates, bank deposits, scheduling, evaluations

and providing outstanding customer service.

Brown Chicken General Manager

South Bend, IN Inventory, payroll, customer service, catering, supervised

employees,

1989 - 1994 hiring, developing associates and scheduling.

Education:

Washington High School - South Bend, IN

Vincennes University - Vincennes, IN, Criminal Justice

Johnnye D. Love

7724 Sunderland Drive

Ft. Wayne, IN 46835

260-***-**** (home)

260-***-**** (cell)

abjyyk@r.postjobfree.com

References

James Hines, District Manager

Steak n' Shake

Indianapolis, IN

317-***-****

Kenneth L. Faulkner, V.P. Operations

Steak n' Shake

Indianapolis, IN

317-***-****

Willie Bush, Regional Human Resource Manager

AutoZone

Indianapolis, IN

317-***-****

Karen Wright, Retired

Indianapolis Chamber of Commerce

Indianapolis,IN

317-***-****

Renee Baker, District Manager

Arby's

Ft. Wayne, IN

260-***-****



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