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Customer Service Management

Location:
Niles, MI, 49120
Posted:
October 05, 2010

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Resume:

Renee Ritchie

**** ***** **** ****** *****, MI **120

269-***-****

abjyxr@r.postjobfree.com

Objective To obtain secure employment with a company that is

continually growing.

Professional Microsoft Office Syteline Kanban Management

Skills Microsoft Windows Cycle Counting Telephone Skills

Inventory Control Business English

Advanced Excel Measurement Management Skills

MRP Conversion Customer Service

JD Edwards Flat/Multi Level Skills

Bill of Materials

Education Business Management

12-1999 International Business College Fort Wayne, IN

Associates in Science

Employment Developed ability to work in a fast-paced atmosphere

Skills Maintained excellent internal relations

Diplomatically resolved parts shortage complaints on

as-needed basis

Accurately calculated Inventory levels to stay within

the company goals

Lead person performing Physical Inventories

Ability to follow instructions well and make decisions

with no supervision

Maintained all raw material purchases and forecasts

without error

Employment History

Master Scheduler, United Fixtures, Niles, MI 08/05-08/08

Schedule production and paint line. Maintain

an 80,000 ton per day production line.

Inventory reconciliations, labor entry,

maintain daily production tallies of work

flow also purchase raw materials for

production as well as all office supplies

and safety equipment. Responsible for the

accuracy of Bill of Materials. Lead daily

production meetings to set priorities for

Supervisors. Utilize obsolete, slow moving

material by converting product to something

useful to help reduce cost of raw materials.

Buyer/Planner, Power Gear, Mishawaka, IN 06/02-01/05

Purchased off shore materials to maintain

production flow. Assisted with the

implementation of Kanbans both internal

production and external suppliers. Scheduled

shop floor assembly lines and played a major

roll in the development of a "clean room"

for a specific product line, which included

maintaining a relationship outside business

hours to accommodate European Suppliers.

Also, played a primary role with the

research and development of a new ERP system

to better manage business functions and

needs.

*** References Available Upon Request ***



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