Shandra Lewis Objective

*** **** ***. *.

Nashville,

Tennessee 37208

615-***-****

shandralewis@yahoo

.com

shandra.lewis@ever

est.edu

I possess 15+ years of experience and training in the field

of Information Technology, data entry, administrative

assistant, as well as two years experience as an HR

Assistant. I also have an extensive sales background

(information by request). And similarly, have been a

bonded Insurance agent with a leading company in the field.

I have extensive customer service skills and experience,

having been employed at South Central Bell, State of Tn.,

Fisk University, T.S.U., Sears, to name a few. I hope to

be able to use this training and knowledge to advance

within the company, and would be a valuable asset to your

workforce.

Work Experience

Tax Specialist III

12/2005 - 04/2009 H&R Block, Nashville, Tn.

Prepared clients tax returns, advised clients on tax laws,

extensive data entry.

HR Rep/Administrative Assistant

1/2007 - 09/2007 CareerLink @ Dell Computers, Nashville,

Tn.

2nd entered new hires into database, maintained database of

new hires and no hires, entered employee information into

database, processed unemployment information, responded to

unemployment claims, verified I-9 documents during hiring

process, facilitated orientations of new hires. Facilitated

meetings via Windows Live Meeting, implemented a filing

system, greeting guests, answering phones, answering

employee and staff questions, extensive data entry.

Administrative Assistant

9/2005 - 07/2006 Vanderbilt Temporary Services, Nashville,

Tn.

Microsoft Excel, PowerPoint, Word, Outlook; phones, fax,

copier, scanner, calculator; filing, check requests,

internal billing, ledger adjustments, statistical data

entry, travel requests, maintain calendars, agendas, take

minutes at departmental meetings, budgets reports, office

duties; greet clientele.

Medical Billing/Administrative Assistant

9/2002 - 3/2005 Concentra Network Svc, Nashville, Tn.

Second shift, entering medical bills into database;UB's and

HIFA's. Job site: Concentra/Focus, which is based in

Franklin,Tn.; phones, composed correspondence, record

keeping(employees), petty cash ledger, stocking of

supplies, routine office duties.

Administrative Assistant/Dispatcher

10/1992- 3/1993 Arvie Employment Svc, Nashville, Tn.

Entered ticket information into database for Dept Safety

and Security; Issued parking permits/decals; answered

phones and dispatch; greeted customers.

Insurance Agent

5/1994 - 9/1996 United Insurance Agency, Nashville, Tn.

Wrote health, life, and fire insurance; collected premiums

from existing policy holders; balancing charges-end of week

calculations of collections; deposits to United's bank

account weekly.

Unit Clerk/ Secretary

7/1991 - 4/1993 Baptist Hospital, Nashville, Tn.

Admitting patients to the floor; Entering Doctor orders;

Assembling charts; submitting labs; ordering tests;

answering multi-line phone; greeting guest; ordering menus

for suites.

Computer Operator I

1/1988 - 10/1990 State of TN, Nashville, Tn.

Processed disk jobs, maintained printers, produced

microfiche; processed all state-related documents.

Computer Operator

12/1980 - 9/1988 Fisk University, Nashville, Tn.

Ran batch jobs of all University documents; Worked under

former Surgeon General David Satcher's administration

processing accounts receivable, payables, student accounts,

financial aid, student grades, budgets, processed checks;

labels

Education

10/2008-present Everest University Online, Tampa, FL

Paralegal Studies- Associates (Fall 2010); Bachelor's

(2011)

7/2000 Nashville OIC, Nashville, Tn.

Vocational

Soft skills training: Excel, Access, PowerPoint, Word,

Windows XP.

5/1994 NSIT, Nashville, Tn.

Certification

Insurance school: to learn how to write policies in life,

health, fire.

3/1978 Nashville State Tech, Nashville, Tn.

Certification

Computer Operations certificate; 1 year toward IT

degree-not finished.

9/1980 Nashville State Tech, Nashville, Tn.

1 yrs towards Associates

Computer Programming-Basic; COBOL; FORTRAN; Accounting

I,II, III; Flowcharting; etc

Skills

10-Key-with 97% accuracy, Data Entry-with 98% accuracy,

Word, Works, Excel, Access, Power Point, Windows Live

Meeting, Outlook,

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