Human Resources Administrative Assistant

MARIA UGARTECHEA

*** ****** *****

St. Augustine, FL 32086

Ph: 904-***-**** * Email: *********@*********.***

BENEFITS / COMPENSATION HUMAN RESOURCES PROFESSIONAL

SUMMARY:

Ten years experience in corporate Human Resources office of a premier

national food distributor with responsibilities in benefits administration,

development of corporate policies and procedures, position benchmarking,

development of job descriptions, and job grading. Proven experience in:

• Refining Company Policies

• Development of Step Compensation Program

• Hay Point System

• PayScale

• Exempt and Non-Exempt Compensation Plans

• HRIS Conversion

• Monitor benefit plans' eligibility and compliance

• Development of Bi-lingual Company-wide Benefits Communications

• Job Descriptions

• Compensation Surveys

• Annual 5500 Benefit Plan Audits

Software: MS Office, Word, Excel, HRizon/EV-3/ReportSmith (ADP), Lotus

Notes, Outlook

PROFESSIONAL EXPERIENCE:

KeHE DISTRIBUTORS (formerly TREE OF LIFE, INC.), St. Aug., FL 1990-Current

Benefits Specialist (2005 - Current)

Central point of contact to Human Resources field professionals at eleven

locations company-wide to provide guidance and support in the areas of

401(k) plan administration, health and welfare benefits, and compensation.

• Support Director of Compensation and Benefits in maintaining continued

• legal compliance of benefit programs.

• Assist in the collection and reporting of census and financial data to

• service providers.

• Maintains statistical data relative to premiums, claims, and costs.

• Audit eligibility for all plans.

• Assist in conducting research to determine the effectiveness of benefit

• programs and policies.

• Interfaces with service providers to resolve claim problems, issues and

• other administrative matters.

• Volunteered to lead team in development of internal training program

• administration process adopted company-wide.

• Analyzes and resolves benefit entitlement and payment issues.

• Spearheaded task force to standardize and refine company-wide leave of

• absence policy and related documents.

• Assist and develop benefit communications.

• Develop various ad hoc reports using HRIS system/Report Writer.

• Establish and maintain timely centralized benefit enrollment process.

• Audit billing accuracy and build/maintain databases for historical tracking.

• Compile/analyze compensation data to develop step pay plan for warehouse

• associates in six distribution centers.

• Utilize Hay point system to evaluate and align job descriptions company-wide.

• Contracted with PayScale, Inc. and utilize database to benchmark new position

• grades and compensation.

• Compile company-wide data for submission to compensation surveys conducted

• by National Food Distribution Industry Group and Watson Wyatt.

• Assisted in RFP process for a new retirement savings plan administrator to

• manage $110 Million in market value assets.

• Identified and contracted vendor to administer unemployment compensation

• claims and software license to administer federal and state mandated leaves

• of absence company-wide.

Benefits Coordinator (2001 - 2005)

Provide general oversight of day-to-day activities involving all health,

disability and retirement savings plans at corporate level. Role expanded

following retirement of the Benefits Administrator to include increased auditing

and analytical responsibilities.

• Collaborate with retirement savings plan administrator to ensure eligibility

• accuracy and plan compliance.

• Assist third party auditors in preparation for annual 5500 audit and IRS filing.

• Developed a streamlined process resulting in improved timeliness and accuracy

• of vendor payables.

• Translated associate communications from English to Spanish for company-wide use.

• Interacted with carriers to resolve member issues and claims processing inquiries.

• Worked closely with attorneys to compile data required during IRS 401(k) plan audit.

Administrative Assistant to Sr. HR Director and SVP Finance (1997 - 2001)

Provide administrative support to corporate department heads in Human Resources

and Finance.

• Assisted in data key and validation of open enrollment process for 5,000+

• associates.

• Processed bi-weekly payroll for corporate office using DOS-based program.

• Collaborated with Benefits Administrator on acquisition due diligence, benefits

• rollout and post-acquisition process consolidation.

• Participated in dual (parallel) payroll runs and systems audit in preparation for

• standardized/company-wide system conversion (i.e., DOS-based to HRizon HRIS).

Secretary to Director of Operations (1990 - 1997)

Provide general secretarial support to Southeast distribution center's departments

of Operations and Transportation.

• Compiled incentive pay data for all warehouse associates for submission to payroll

• and corporate reporting.

• Prepared customer invoices for drivers to take on routes.

EDUCATION AND TRAINING:

PHR certified

IFEBP Courses Completed:

- Basic Compensation Concepts

- Choice-Based Benefits

- Health Care Cost Management

Mother Cabrini High School (NYC), High School Diploma

SPECIAL SKILLS:

Speak, read and write Spanish fluently.

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