Customer Service Sales

Ashley Williamson

** ******** **. ******* ****, VA 23602 ~ 757-***-**** ~

abjytj@r.postjobfree.com

Professional Summary

Positive individual with motivation to maintain customer satisfaction

and contribute to company success.

Summary of Qualifications

Strong Organizational Skills Client relations

Microsoft Word Data collection & data

entry

Time management Excellent communication

skills

Energetic work attitude

Work Experience

Bed Bath & Beyond

February 2007 to September 2010

Newport News, VA

Bridal Consultant / Customer Service

Built long-term customer relationships and advised Bridal couples on

gift selections and future bridal events. Helped drive sales goals

and achieved monthly goal. Trained new employees by providing

knowledge of specific store tasks and policies. Suggested and maintained

merchandise resulting in a 17% increase in sales over a period of one

year.

Waterman's Crossing

August 2004 to September 2005

Newport News, VA

Leasing Specialist

Earned management trust by serving as key holder, responsibly opening

and closing management office. Greeted future prospects entering the

office to ascertain what each wanted an needed. Responded quickly and

courteously to resident inquires or service request. Investigated and

resolved resident complaints and inquires in a timely and empathetic

manner.

J C Penney March 2002 to August 2004

Newport News, VA

Customer Service Specialist

Employee of the month October 2003. Excelled in exceeding daily

credit card application goals. Maintained cleanliness and presentation

of stock room and production floor. Responsible for ringing customers in

a timely manner and guaranteeing high level of customer service.

Recommended, selected and helped locate out- of-stock items based on

customer requests.

Education

Warwick High School

2001

GED

Newport News, VA

Recognized Volunteer with Newport News Public Schools

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