Customer Service Medical

Corinne Shepard

**** ****** **

Swartz Creek, MI. 49473

abjyth@r.postjobfree.com

Home: 810-***-****

Cell: 810-***-****

Objective To obtain a career in the Medical Administrative field, utilizing my medical

knowledge, administrative abilities, customer service and computer skills.

Education Associates of Applied Science: Medical Administrative Assistant

Baker College - Flint, MI Graduated: June 2007

Genesys Regional Medical Center – Grand Blanc, MI

Externship

Emergency Room/Externship

Administrative Associate/Support

• Collected information from patients and registered them into computer. Verified

patient accounts, located co-pays using accretive software, assessed self-pays, and

mailed residual letters. Assisted other office duties.

Work Experience Michigan Orthopedic Services – Flint, MI. May 2008-Nov 2008

• Front Desk-Receptionist

Multi-task, answer phones, greet patients, and check patients in. Establish and

organize medical record, check insurance, collect co pays, and pull charts for next

day patients. Register patients, schedule appointments and print schedules for

practitioners using Med Flex Software. Check Insurance using Netwerkes, Web

Denis.

HealthPlus of Michigan-Aerotek – Flint, MI. July-Oct 2007 Feb-May 2008

Clerk/Office Support-Medical Service Department

• Data entry of PHO referrals, Excel and Access. General office duties

including making phone calls to providers, multiple detailed mailings, copying,

faxing and filing. Knowledge of Amisys and CCMS Software.

Baker College – Flint, MI. November 2005-July 2006

Financial Aid Support/Work Study

• Answer multi – line switchboard for college; filing, copying, produced mailings

and general office work.

Venture Industries – Grand Blanc, MI September 1988-October 2004

Machine Operator, Line Worker, Painter, Assembler, Team Leader

• Inspection of parts, operate molding machine, process paperwork, assemble of

products, loading parts on line. Experience in fork-truck driving.

Skills 60+ words per minute: Create reports with styles, footnotes and endnotes. Use Word 2003 templates to

format meeting and other business documents.

Microsoft Office: Word, Excel, Access and PowerPoint.

Medical Manager Software: Navigate through program scheduling and entering

patient information, guarantor information and print daily reports.

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