Manager Customer Service
Resume:
RICHARD E. KUSS
Tucson, Arizona 85748
abjypg@r.postjobfree.com
Country of Citizenship: United States
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Results-driven corporate and municipal executive with over 20 years'
progressive experience in operations, environmental and historic
preservation, and municipal, county, state, and federal government.
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Expert Qualifications:
Environmental/Historical EHP Project Management
Compliance Manager EHP Strategic Planning
Experienced Section 106 reviewer Risk assessment and emergency
Community Planning/Floodplain management
Review Training, development and team
Public Outreach building
Public policy and negotiations Process improvement, quality
Community relations control
Municipal management Facilitative management style
Economic development, DDA Lecturer, author, exceptional
and Main street communicator on EHP issues
Operations management Tribal Liaison
EHP mediator Intergovernmental Liaison
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Education
Master Of Science: Historic Preservation
Eastern Michigan University, Ypsilanti Michigan
May, 2005/2006
Bachelor of Science: Political Science
Graduated With Honors: Cum Laude
Eastern Michigan University, Ypsilanti Michigan
May, 2002
High School Diploma
South Lake High School
St. Clair Shores, Michigan 48080
June, 1970
Related Training
Federal Emergency Management Agency (fema):
. IS,L-00253 Coordinating Environmental and Historic Preservation
Compliance
. Advanced Environmental Issues
. IS-00650 Building Partnerships in Tribal Communities
. IS-00393 Introduction to Mitigation
. IS-00800 National Response Plan (NRP), an Introduction
. IS-00700 National Incident Management System (NIMS) an
Introduction
. IS-00200.FW Basic Incident Command System, I-200, for Federal
Disaster Workers
. IS-00100.FW Introduction to the Incident Command System, I-100
for Federal Disaster Workers
. L-381 Public Assistance Operations 1
. DF-100 JFO Orientation
. DF-507 Safety Orientation
. DF-500 Government Ethics
. DF-434 ERO Orientation
. DF-506 Sexual Harassment
. DF-416 Diversity Training
. FEMA/DHS Leadership and Management Training
Advisory Council on Historic Preservation (ACHP):
. Section 106 Essentials Certificate
. Working Effectively with Tribal Governments
Other Training:
. Identification and Evaluation of Mid-20th Century Buildings
. Historic Preservation Tax Credits
. Archaeology and Standing Structures Interpretation
. Section 106: Compliance Documentation, MOA and Technical HP writing
. Architectural Nomenclature, Common HP Terminology
. Politics and Preservation
Honors
. George Anderson Vision Award
. Saline Chamber of Commerce President's Award
. Golden Key Academic Award
. Phi Sigma Alpha, National Political Science Honor Society
. Phi Alpha Theta National History Honor Society
. Sigma Pi Kappa National Historic Preservation Honor Society
. Eagle Scout
. EMU Deans List
Work Experience
Deputy Environmental Liaison Officer, Special Considerations,
Environmental/Historic Program Specialist (CORE) 2007
Department of Homeland Security
Federal Emergency Management Agency
Supervisor: Rick Bush ELO, New Orleans, La. 337-***-****)
Salary: $86,000/yr base salary
. Manages Alternative Arrangements Program
. FEMA Tribal Liaison
. Manages FEMA EHP oversight and monitoring of public involvement in the
New Orleans recovery planning development as it relates to critical
facilities.
. Manages Environmental Justice Compliance
. Coordinates contractor services involving Alternative Arrangement GIS
and website
. Manages Stakeholder data exchange for the EHP Section
. Manages EHP for FP&C
. Coordinates and negotiates the resolution and streamlining of all AA
environmental compliance activities with appropriate TRO and regional
staff and Federal, Tribal and State environmental resource agencies, as
required.
. Continuously informs, counsels, and provides recommendations to senior
Recovery Office management and the Environmental Liaison Officer (ELO)
concerning all relevant Special Considerations environmental issues and
the integration of environmental requirements for Federal actions
resulting from the delivery of disaster assistance, including response,
recovery and mitigation programs.
. Continuously monitors the qualitative and quantitative customer service
provided by the Special Considerations environmental /historic
preservation group. Assesses staff levels and needs, and executes and/or
recommends staff level adjustments required in a disaster operation
environment.
. Supervises the workload of specialists in the fields of the special
considerations section among other disciplines. Reviews the work products
of the special considerations environmental staff to insure that
environmental review of FEMA disaster recovery projects and programs
under DR-LA-1603 Hurricane Katrina and DR-LA 1607 Hurricane Rita are
complete and meet the legal requirements of the National Environmental
Policy Act (NEPA) and related federal regulations and Executive Orders.
NEPA Coordinator Environmental/Historic Program Specialist (CORE) 2006
Department of Homeland Security
Federal Emergency Management Agency
Supervisor: Rick Bush ELO, New Orleans, La. 337-***-****)
Salary: $62,000/yr base salary (65-70 hours per week)
. Integrating environmental/historic preservation considerations into
the development and review of projects proposed for FEMA funding in
disaster areas.
. Serving as the FEMA NEPA Coordinator, Environmental/Historic Program
Specialist in establishing and developing programmatic NEPA solutions
that would expedite the NEPA process for specific FEMA-funded actions.
. Overseeing and monitoring public involvement in the New Orleans
recovery planning development as it relates to critical facilities.
. Identifying resource needs, developing tasks and statements of work
and providing debriefings.
. Providing direction with policy guidelines, and performing overall
supervisory duties in absence of lead contractor.
. Establishing and maintaining working relationships with internal and
external groups associated with disaster related issues.
. Reviewing reports, memoranda, and other documents to insure the
position and work of the organization in a clear and organized manner.
. Program Manager for project-specific environmental/historic
preservation concerns for Jackson Barracks National Guard Complex in
New Orleans, Louisiana.
. Recommends and implements measures for environmental/historic
preservation compliance activities.
. Provides technical assistance regarding FEMA's Environmental/Historic
Preservation compliance responsibilities, and serves as a "technical
expert" for specific historic preservation laws or Executive Orders
coordinating these actions with State Historical Preservation Offices
(SHPO) and the Tribal Liaison.
Environmental/Historic Preservation/Floodplain Specialist (CORE/DAE) 2006
Department of Homeland Security
Federal Emergency Management Agency
Supervisor: Rick Bush ELO, New Orleans, La. 337-***-****)
William Fagan Chief of Staff, Baton Rouge, La 703-***-****)
Salary: $39,000/yr to $52,000/yr base salary (60 hours per week)
Integrating environmental/historic preservation considerations into the
development and review of projects proposed for FEMA funding in disaster
areas.
. Identifies project-specific environmental/historic preservation
concerns in disaster area.
. Recommends and implements streamlining measures for
environmental/historic preservation compliance activities.
. Provides technical assistance regarding FEMA's Environmental/Historic
Preservation compliance responsibilities, and serves as a "technical
expert" for specific historic preservation laws or Executive Orders.
. Identifies the need for additional Environmental/Historic Preservation
expertise in a disaster operation.
Mayor, Mayor Pro-tem, City Council Member
1995-2005
Interim City Manager, Commission
City of Saline, MI
Supervisor: By the City of Saline Charter, The Citizens of Saline
Salary: $2500/yr (By Charter, As Mayor/City Manager, I could not collect
the City Manager Salary, this was in addition to my fulltime position with
the Crosset Company)
Managed record of project completion within time and budget constraints,
and in alignment with overall goals. Responsible for overall compliance of
local, county, state and federal laws. This includes all natural and built
environmental/historical requirements and executive orders. Ability to
quickly assimilate new, complex information about technical services and
make appropriate recommendations for improvement. Total commitment to
superior customer service and strong desire to serve the public. Experience
with economic development incentive programs, including tax abatement, low
interest loans, state and federal grants and tax increment financing.
Sensitivity to diversity and effective communication skills; demonstrated
ability to build broad based community and stakeholder support. Oversaw
strategic planning, operation, and procurement management for local
governmental programs. Translated long-range organizational objectives
into effective program development and management strategies. Managed
mitigation and negotiations for all labor contracts for the city.
Director of Procurement, Senior Account Manager 1985
- 2002
Operations Manager
Crosset Company, Saline, MI
Supervisor: Gary Hodge 859-***-****)
Salary: $55,000, in addition to expenses/automobile/bonus
Director of Procurement: Senior executive with full responsibility for all
elements of production procurement for a multi-state wholesaler.
Senior Account Manager: Managed all account level sales, merchandising and
the service support process. Initiated development and implemented
specific programs (based on volume of profit) designed to build Crosset's
business as well as the customers' business.
Operations Manager: Accountable for transportation, quality control,
government liaison and all operation supervisory staff. Negotiated union
contracts, established and maintained annual budgets, oversaw management of
the Michigan plant's maintenance. Oversees all natural and built
environment historic requirements. Responsible for hiring and training the
supervisory staff while coordinating the buying between the Michigan and
Ohio facilities.
Affiliations
. Saline Area Historical Society
. Preservation Eastern
. Michigan Historical Society
. Michigan Historic Preservation Network
. National Trust for Historic Preservation
Publications and Presentations
. Founders Day, Orange Risdon, coauthor
. Curtis Mansion: Historical Tour, coauthor
. Historical Interpretation and Assessment-Frenchtown, Michigan,
author
. Introduction to NAGPRA, author
. Adaptive Reuse: A New Dimension for Economic Growth, author
. Sleeping Bear Dunes: Determining Historical Boundaries, coauthor
. Archaeology in Preservation: Battlefield Preservation, author
. Titanic; Uncovering the Mystery of Underwater Archaeology,
coauthor
. Architectural Nomenclature of Saline, Michigan, presenter
. A Historical View of the Hit Home, presenter
. Archaeology in strange places, presenter
Special Projects
. Titanic Artifact Restoration Project, R.M.S Titanic and Eastern
Michigan University, team lead on conservation, artifact
documentation, and underwater archaeology
. 1812 Cannon Restoration; coordinated the partnership between the
university and state preservation program.
. Rentschler Farm Museum and Bixby Marionette Preservation
Project; facilitated the intergovernmental and community
outreach initiative as well as the entire historical planning
and development process for both projects.
. Sleeping Bear Dunes and South Manitou Historic Restoration
Project, team lead on the coordination of university and federal
partnership for this project.
. Washtenaw County Historical Comprehensive Report, Facilitated
the City of Saline cultural report for this project
. Michigan Department of Transportation U.S.12 Cultural Report;
represented the City of Saline as the consulting party for
cultural affairs on the M.D.O.T. team.
. LATRO EOC Liaison and Team Lead for the regional EOC Gustav and
Ike disasters
Commissions & Service
City of Saline
. Parks Commission (Chair)
. Local Access Cable Television Commission (Chair)
. Planning Commission (Chair)
. Historic District Commission (Chair)
. Industrial And Business Development Commission (Chair)
. Special Projects Commission (Chair)
. Tax Increment Finance Authority (Chair)
. Economic Development Corporation (Chair)
. Economic Development Trust Fund (Chair)
. Local Development Finance Authority (Chair)
. Environmental Commission (Chair)
. Bixby Marionette Trust Committee
. Civil Rights Commission, Chairperson (Current)
. Business Development Authority (CEO)
. Zoning Board of Appeals (Chair)
Washtenaw County, Michigan: Commissions
. Private Industry Committee
. Emergency Medical Services Commission
. Washtenaw County Agriculture Ambassador
. Historic District Commissioner
State /Regional Commissions
. SHPO/Michigan Historic Preservation Network, Intergovernmental
Public Policy Commissioner
. Southeastern Council of Governments Commissioner
. Consulting party for multiple Saline Area Historical MDOT
projects, EA and EIS projects
. SHPO/MHPN Historic Preservation Legislative Task Force
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