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Customer Service Sales

Location:
Shreveport, LA, 71106
Posted:
September 30, 2010

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Resume:

Christopher A. Gilson

**** ******* ***.

Shreveport, LA 71106

Home phone: 318-***-****

e-mail: abjymv@r.postjobfree.com

Highly motivated results oriented Customer Service/Administrative Specialist/Accounting Clerk with excellent written and verbal

communications skills, and strong multitasking abilities. Committed team player who communicates effectively with all levels of the

organization. Extensive experience both in large corporations and small partnerships. Areas of expertise include accuracy, expense

control, allocating resources, pricing, budgeting and prioritizing. Adapt easily to new concepts and responsibilities.

OBJECTIVE To acquire a position allowing for personal and professional growth.

EDUCATION

Northwestern State University, LA

Associate Degree - Business Administration,.: 2008

General Equivalency Diploma, Winnfield, LA : April 2005

EXPERIENCE

Wal-Mart, Shreveport LA

Associate

April 2008-July 2010

Assisted customers with all their needs, maintained all stock in specific areas.

Market Source, Alexandria LA

Sales/Demonstrator

April 2007 – December 2007

Demonstrated Hewlett Packard equipment, in different retail locations, assisting both store associates and customers in their equipment

and supplies selections, while driving brand preference and generating sales. Assisted individual stores in meeting their sales objectives.

Wal-Mart, Many LA

Associate

May 2005-Nov 2006

Assisted customers with all their needs, maintained all stock in specific areas.

Belo Corp.- The Dallas Morning News, Dallas TX

Accounting Clerk/Commercial Customer Service

2001 - 2004

Responsibilities included resolving commercial billing questions and errors, and maintaining a wide variety of accounts, including

identifying specific payment details on accounts, both current and from previous years. Managed client relationships, resolving conflicts

and providing creative financial solutions, in a credit and collections environment. Interfaced with team members and other departments to

resolve issues.

AT&T, Dallas TX

Customer Service

1997-2001

Assisted customers with all concerns including long distance service and billing in a monitored situation. Accurately quoted all services

and rates, made appropriate adjustments, reviewed each customer’s needs while staying within company guidelines.

Ticketmaster, Dallas,TX

Customer Service

1995-1997

Sold products on inbound telephone calls, with credit card, using computer to locate and sell tickets to specific events.

Henry Street Pizza Company, Dallas TX

Owner/Manager

1988 - 1994

Conceived and built restaurant in thriving area; purchased and installed all equipment; created menu. Hired, trained, motivated and

managed staff. Successfully developed inventory control methods, cost control systems, methods to increase sales.

Accurately maintained all accounts payable, receivable, bookkeeping, accounting, payroll, and other numerical computation duties.

SKILLS

Computer: MS Word, Excel, Windows Operating Systems, Internet . Conversant in French as second language.



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