Christopher A. Gilson
Shreveport, LA 71106
Home phone: 318-***-****
e-mail: abjymv@r.postjobfree.com
Highly motivated results oriented Customer Service/Administrative Specialist/Accounting Clerk with excellent written and verbal
communications skills, and strong multitasking abilities. Committed team player who communicates effectively with all levels of the
organization. Extensive experience both in large corporations and small partnerships. Areas of expertise include accuracy, expense
control, allocating resources, pricing, budgeting and prioritizing. Adapt easily to new concepts and responsibilities.
OBJECTIVE To acquire a position allowing for personal and professional growth.
EDUCATION
Northwestern State University, LA
Associate Degree - Business Administration,.: 2008
General Equivalency Diploma, Winnfield, LA : April 2005
EXPERIENCE
Wal-Mart, Shreveport LA
Associate
April 2008-July 2010
Assisted customers with all their needs, maintained all stock in specific areas.
Market Source, Alexandria LA
Sales/Demonstrator
April 2007 – December 2007
Demonstrated Hewlett Packard equipment, in different retail locations, assisting both store associates and customers in their equipment
and supplies selections, while driving brand preference and generating sales. Assisted individual stores in meeting their sales objectives.
Wal-Mart, Many LA
Associate
May 2005-Nov 2006
Assisted customers with all their needs, maintained all stock in specific areas.
Belo Corp.- The Dallas Morning News, Dallas TX
Accounting Clerk/Commercial Customer Service
2001 - 2004
Responsibilities included resolving commercial billing questions and errors, and maintaining a wide variety of accounts, including
identifying specific payment details on accounts, both current and from previous years. Managed client relationships, resolving conflicts
and providing creative financial solutions, in a credit and collections environment. Interfaced with team members and other departments to
resolve issues.
AT&T, Dallas TX
Customer Service
1997-2001
Assisted customers with all concerns including long distance service and billing in a monitored situation. Accurately quoted all services
and rates, made appropriate adjustments, reviewed each customer’s needs while staying within company guidelines.
Ticketmaster, Dallas,TX
Customer Service
1995-1997
Sold products on inbound telephone calls, with credit card, using computer to locate and sell tickets to specific events.
Henry Street Pizza Company, Dallas TX
Owner/Manager
1988 - 1994
Conceived and built restaurant in thriving area; purchased and installed all equipment; created menu. Hired, trained, motivated and
managed staff. Successfully developed inventory control methods, cost control systems, methods to increase sales.
Accurately maintained all accounts payable, receivable, bookkeeping, accounting, payroll, and other numerical computation duties.
SKILLS
Computer: MS Word, Excel, Windows Operating Systems, Internet . Conversant in French as second language.