Customer Service Sales

STEVEN C. BRIDGEMAN

**** ***** ***** ***********, ******** 61523

**********@*******.*** 309-***-**** H; 309-***-**** C

C USTOMER S ERVICE

Dependable and highly motivated with experience delivering customer service and ensuring

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highest levels of customer satisfaction in diverse industries.

Offers ability for communicating with clients by telephone, always remaining patient and

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courteous.

Experience with administrative functions and sales strategies, including data entry, filing,

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recordkeeping, needs assessment and product recommendations to secure new clients and up-

sell existing customers.

Skilled in using computer software including MS PowerPoint, MS Word, MS Works, MS

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Office Suite (PowerPoint/Word) and Internet Explorer.

Typing skills are 57 wpm and 93% accuracy and able to quickly learn and master new

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technologies.

EXPERIENCE

MEDIACOM CORPORATION: CHILLICOTHE,IL

Customer Sales & Service Representative: 8/2007-4/2010

• Communication with customers to initiate cable, internet, and telephone service.

Recommended and up-sold products / services based on individual needs of new and

existing customers.

• Ensured compliance with internal standards and objectives, including service, sales, and

quality.

Key Contributions:

• Entered data into computer and processed transactions with complete accuracy.

PLAZA CLEANING CENTER: CHILLICOTHE, IL

Customer Service / Cashier: 7/2004-8/2007

• Provided service to customers to include receiving items for cleaning, recording customer

notes, entering customer information into database, and processing payments for services

rendered.

• Ensured correct tagging of items requiring specialized service maintained and organized

work and customer areas.

• Completed additional assignments as requested.

A&A FAMILY CHIROPRACTIC: CHILLICOTHE, IL

Customer Service Intern: 6/2003-10/2005

• Entered and updated data in computer system including patient information, also

managing large volumes of information to include handling and filing duties.

EDUCATION

Associates Degree: ILLINOIS CENTRAL COLLEGE, East Peoria, IL.

Additional information upon request.

Contact this candidate