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Customer Service Administrative Assistant

Location:
Liverpool, NY, 13088
Posted:
October 08, 2010

Contact this candidate

Resume:

To Whom It May Concern:

I am a highly skilled Administrative Assistant with a strong

background in achieving successful business strategies and innovative

operational solutions. My extensive experience in both professional and

administrative positions, makes me a viable candidate worthy of serious

consideration. I would welcome the opportunity to contribute to your

organization's plans and put my skills to full use. In addition, with my

exceptional customer support capabilities, I can offer a level of

versatility that can make a positive impact.

Accustomed to fast- paced environments where deadlines are a priority

and handling multiple jobs is the norm, I enjoy challenges and will work

hard to achieve your objectives. If you are seeking a qualified and

productive individual who views challenges as opportunities to learn, I

believe I am the best candidate.

As a team member of your organization, I can provide:

> Efficiency, reliability and attention to detail : adeptly manage and

coordinate daily activities and office workflow, ensuring timely and

accurate completion of assignments.

> Strong organizational and leadership talents; motivate individuals to

excel in their work performance with a focus on maturity and

honesty; effectively making sound judgments and decisions.

> Communicate and support employer goals of excellence and high levels

of customer service.

> Hands-on problem solver and critical thinker who can quickly learn

new systems, in a variety of office software systems including

Microsoft Office, Power Point, Access and Excel.

I welcome an opportunity to interview and expand on my qualifications

and skills. Thank you in advance for your time and consideration. I look

forward to future communication.

Sincerely,

Amber C. Nadeau

Dependable, Detail-Focused / Administrative Assistant / Clerical /

Data Entry

Career Highlights

Strong commitment to superior customer service; supportive of employers

goals and objectives. Experience with office procedures, equipment, systems

and practices. Pleasant phone manners, performs well under high pressure

and fast paced environments. Well organized, attentive to detail, solid

work ethic, highly motivated, and a reliable team player with a positive

moral. Ability to work independently as well as in large groups. Fast

learner with great communication skills.

Selected Accomplishments

> Computer Software Skills: Microsoft Word, Excel, Power Point,

Peachtree, Access as well as electronically filing and archiving

existing files.

> Data Entry, Accounts Payable and Bookkeeping skills.

> Arrange meetings, schedule appointments, fax/ file, multi- phone line

experience.

> At Cryomech, created an Excel spreadsheet that better accounted for

multiple inventory items.

> Enjoy working in the areas of Business Administration, Accounting and

Purchasing.

Professional Experience

Machine Shop Administrative Assistant, CRYOMECH INC., Syracuse, NY

June 2010 - 09/10 (3 month temporary position)

Enter daily production sheets into Core Viewer Software.

Print production schedule as well as Assembly schedules and priority lists.

Ensured quality control for overstock, shelf inventory, shipments and sales

orders. Completed sales/purchase orders and associated accounting records.

Customer Service Representative, COOPER AND CLEMENT INC., Syracuse, NY

2009-2010

Enter order entries into Excel database. Organize prepayment

authorizations and process credit check with ASI Distribution (Accts.

Receivable). Answer 10+phone lines regarding order status, route orders

to necessary departments along with invoicing orders. Duties also included

accounts Payable-calling on accounts, faxing necessary documents, filing

away orders, handling truck shipments, help box orders, calculations of

sales, and downloading computer files.

1

Administrative Assistant, DL MANUFACTURING INC., North Syracuse, NY

2007-2009 Process all work

orders, mailing invoices, answer phones (8+),filing customer orders and

purchase agreements, handle customer correspondence, supply orders, faxing

documents, copy instruction manuals and parts, computer software-Excel,

Microsoft Word, Access.

Administrative Assistant/ Receptionist, HOLBROOK LUMBER INC., Albany, NY

2005-2007

Process sales orders, input data to computer- Excel, Access, Microsoft Word

& Power Point. Helped coordinate sales meetings, faxing documents,

filing/archiving customer information, customer correspondence (written &

verbal) and effective processing of paperwork for sales history reports.

Duties also include copying, typing and answer phone (10+ lines). Arrange

truck shipments and help resolve customer service issues.

__________________________________Education_________________________________

_

C.W. Baker High- High School Diploma; Majored in Business Administration

and Accounting.

OCM Boces- Cosmetology Program Completed; excelled in Management Courses.

Professional/ Personal References

Available Upon Request

2



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