Customer Service Administrative Assistant

Jenny Copenhaver

**** * ******** *** *-*

Springfield MO 65803

Phone 417-***-****

Email: abjyim@r.postjobfree.com

Objective

To pursue a position that will utilize my skills and education in an

environment with potential for growth.

Work experience

August 2006-Present ISS Facility

Services, Springfield, MO

Administrative Assistant/Human Resources

. Multi line phone

. Data Entry

. Payroll

. Hiring/Interviewing

. SAP

. Sales Orders

. Invetory Control

. Shipping/Receiving

. Win Team

. Oracle Application Tracking

. Scheduling Meetings

. Orientation

. E-Verify

. JD Edwards

November 2005-August 2006 Kelly Services, Springfield, MO

Receptionist

. Multi line phone/ switchboard operator

. Filing

. Data entry

. Sort and deliver mail

. Operated copy machine, printers, scanners

. Cash handling

. Customer Service

February 2004 -March 2005 Garage Graphic and Visual,

Springfield, MO

Vinyl/Computer

. Maintained clean and safe environment in work areas for entire

facility

. Maintained supply inventory

. Organized inventory

. Picked up inventory

. Designed, printed, plotted and assembled signage

August 2000 - July 2002 O'Reilly Auto Parts, Springfield,

MO

Delivery Driver

. Scheduled and delivered auto parts to clients

. Scheduled returns

. Documented returns and re-stocked inventory

. Friendly customer service

. Utilized computerized database of inventory

. Plan-o-grams

. Cash handling

Education

1998 - 2000 Springfield College, Springfield, MO

Associate's Degree, Computer Information Science

. Perfect Attendance

. ATIP

. Peer Leader

QUALIFICATIONS

Programming Languages

COBOL, Report Program Generator (RPG), Web Page Design (html), Visual

Basic 6.0, Visual Basic.Net

Software

Microsoft Operating Systems, Word, Excel, Access, Desktop Publishing, SAP,

JD Edwards, Oracle

Adobe Illustration, CorelDraw 11 & 12, SAP, Oracle, WinTeam, Outlook

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