Customer Service Sales

Paul Albeit

*** *, ********** ****,

+ + +

Phone: (h) 614-***-****, (m) 614-***-****

COLUMBUS, OH 43209

EMAIL: ********@***.***

CUSTOMER SERVICE INDUSTRY

Dedicated, analytical, and highly-motivated Manager with a proven

background in business to business selling. Possesses over 15 years of

experience in securing, servicing and developing new and existing accounts.

Adept at providing strategic leadership, superior customer service and

establishing customer partnerships to achieve mutually beneficial

objectives. Dependable, adaptable, goal-oriented and collaborative

solutions provider with a track record of consistent revenue gains, market

penetration and territory development.

Valued Competencies:

Consultative and Solution Selling Time and Territory

Management Contract Negotiations

Account Management Value-based sales

Customer Service

Selected Achievements

. Spearheaded market penetration efforts with the Hach Company in Ohio

and West Virginia, grew sales from less than $900K to over $6M.

. Established and maintained lucrative business partnerships with Ohio

municipalities in Cleveland, Columbus, Dayton and Cincinnati yielding

nearly $3M in revenue.

. Developed the regulatory program which became the standard model of

biological integrity indices for the State of Ohio. Later adopted by

more than four states for pollution control.

Professional Experience

Regional Manager

1995 - 2010

Hach Company, Loveland, Colorado

Developed and implemented key strategies that focused on exceeding client

needs and requirements with a goal of maximizing sales in a consultative

capacity. Established lasting relationships and strived for continuous

improvement in service deliver for Hach Company, a world leader in the

manufacture of water testing equipment.

. Created a more cohesive team environment and improved the quality of

service to customers

. Grew revenue in territory at least 5% annually to $4M

. Secured a $.5M key municipal contracts 4 years running

. Achieved "Shark Selling" honors 19 years

. Oversaw database and sales funnel using Sales Logix software

. Mentored new hires within the division

. Conducted product seminars and attended trade shows strengthening

companies visibility in area

PAUL ALBEIT, Page 2

Additional Experience

Environmental Scientist

Ohio Environmental Protection, Columbus, Ohio

Conducted field stream surveys throughout the State of Ohio. Collected,

tested and analyzed biological and chemical samples. Utilized collected

data to determine pollution levels and sources for various bodies

of water.

. Established Water Quality criteria and attainable use standards

. Wrote technical support documents based upon the collected data

. Teamed with permit group to ensure water quality standards were

incorporated into new discharger limits

. Represented agency in public hearings regarding water quality issues

and proposed use designations and permits

. Planned and coordinated biological and chemical field projects

. Supervised field crew during the sampling

Education & Training

Bachelor of Science, Biology, Ohio University, Athens, Oh

Miller Heiman Corporate Sales Training Program 2000

Value Sell Corporate Sales Training Program 2006

Sandler Rules Corporate Sales Training Program 2009

360 Water On line Wastewater and Water classes 2007-2009

Community Involvement & Affiliations

American Water Works Association

Water Environment Association

Phi Kappa Phi Honor

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