Customer Service Medical

Jenice T. Gregory

**** * ********* *****

Home: 757-***-****

Chesapeake, VA 23324 Cell: 757-

***-****

E-mail: **************@*******.***

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Summary

Accomplished front desk Medical Receptionist with extensive experience in

multi tasking in running a front desk, with accelerated customer service

skills. I am a self motivator who has the ability to work with minimum

supervision.

Areas of expertise include:

. Coordinated Doctors and Techs schedules with patients for in office

procedures.

. Consolidated payment plans and collections of large amounts daily.

. Managed and scheduled office visits to accommodate patients.

Professional Experience

The New Hope Center for Reproductive Medicine, Virginia Beach, VA

2010 -2010

Front Desk Receptionist

2006 - 2008

I was responsible for updating and maintained the doctor's schedules.

Scheduled patients appointments, tallied up there visit

to collect

payments, recorded activity in chart, was able to implement 90 day

payment plans, insurance authorization, any other duties that was

required of for the front desk.

Atlantic Orthopedics Specialist, Virginia Beach, VA

2009-2010

Front Desk Receptionist

Schedules appointments, answered multi phone lines, qued in daily log

activity sheets, prepped charts for next day, filing, and insurance

authorizations.

Urologic Surgeons of Tidewater, Chesapeake, VA

2005-2006

Front Desk Receptionist

Answered all incoming calls, multi phone lines, collected payments,

filing, and prepped charts for next day.

Urologic Surgeons of New England, Providence, RI

2003-2005

Front Desk Receptionist /Medical Office Assistant

Medical Manager, traveling to multi offices, appointment scheduling,

surgical bookings, test scheduling, multi phones, medical records,

payments, triaged patients, prepped for in office procedures, called

in RX, and any other duties required by the Dr..

P.P.C of Rhode, Providence, RI

2000-2003

Front Desk Supervisor

Medical Manager, relaying patient information back to Dr.'s, multi

phone lines, appointment scheduling, template, payments, insurance,

updating accounts, filing, medical records, training, faxing, Rx

calling, and any other duties required by Dr..

Mary Immaculate Hospital, Newport News, VA

1998-2000

Medical Asst. / Pt. Registration

SMS, upgrade accounts, and Admit/Registered patients for different

types of medical procedures throughout the Hospital, setting up

appointments and ICD9 coding.

EDUCATION

Medical Assistant-Diploma

Kee Business College, Newport News, VA

PROFFESSIONAL Medical Assistant-

Externship

CERTIFICATIONS Sentara Health Plans, Denbigh

Center,

Newport News, VA

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