Customer Service High School

* ** * * * O O D PA ST U R E L A N E, F L O R E N C E A Z

* * * * * 4 13 47 • J PA R K E R M E NO T T I 12 @ G M A I L . C O M

J E S S I C A PA R K E R

OBJECTIVE

To use my leadership, organization, and previous experience to obtain a

position as a receptionist or office assistant.

SUMMARY OF QUALIFICATIONS

Ÿ Four months working an over the phone customer service job

Ÿ Maintain excellent leadership skills developed from Hamilton High

School’s Junior Reserves Officer Training Corps (JROTC)

Ÿ Determined, Hardworking, Outgoing, and reliable: recognized for

assuming challenging responsibilities

Ÿ Excellent team worker with huge ambitions and goals

WORK OF EXPERIENCE

McDonalds Chandler AZ

Jun 08 Jan 09

Cashier

Ÿ Maintaining lobby, taking orders, managing drive thru

TV Dish… Everything

Nov 09 Feb 10 Tempe

Customer service representative/sales representative

AZ

(temporary job)

Ÿ Maintaining a personal database with customer information

Ÿ Managed callbacks to ensure customer s were satisfied with the

services of Dish network as well as answering any questions or

seeking help for customers that required assistance

Ÿ Scheduled installation appointments or rescheduled installations

Ÿ Informed customers of new sales promotions in attempt to

recruiting more customers with incentives for referrals

Office Max Chandler AZ

Mar 10 Present

Retail Sales Associate

Maintaining customer service desk doing returns, purchases and

exchanges

Selling insurance for the items that are qualified for an insurance plan

(printers, monitors, keyboards)

EDUCATION

Hamilton High School Chandler AZ

August 07 Present

Ÿ Basic Studies

June 09 Present Chandler Gilbert Community College

Chandler AZ

Criminal Justice (ACE Scholarship program)

EXTRACURRICULAR ACTIVITIES

Hamilton High School Dance Team

Hamilton High Junior Reserves Officer training Corps

Hamilton High School Leadership Team Link Crew

REFERENCES

Ÿ Frank Pezzorello: Hamilton High School History instructor/

Mentor.

PezzorelloPfranP@chandlerPPPPPazP

us 602-***-****

Contact this candidate