Customer Service Manager
Resume:
Jaisha Crone
Spokane Valley, WA 99212
abjyem@r.postjobfree.com
Objective: To work to my maximum potential and fulfill the requirements of my position. Also, to gain knowledge
and skills in my work environment that will help me succeed.
Summary of Qualifications: I have approximately 3 years combined management experience. I am
able to handle high stress situations as well as multi-task. I am highly organized in filing and developing systems to
keep each task moving smoothly throughout the work day. I have found that planning ahead and executing that plan
precisely ensures a successful day ending in all tasks being complete. I work well alone as well as with a team of co-
workers. Enterprise has taught me the value of exceptional customer service as well as maintaining a professional
attitude and appearance at all times. I have always been willing to take on any task and give 100% at work.
Work Experience:
2009- Current ENTERPRISE HOLDINGS
Manager in Training
Provide/Write rental contracts
Provide excellent customer service
Assist with training of new employees
2007-2009 CARL'S CAPPUCCINO
Manager
In charge of inventory of supplies
Hiring and training of new personnel
Closing duties- cleaning, stocking and balancing cash drawer
Barista
2002 – 2009 BIG 5 SPORTING GOODS
Sales/Cashier/Assistant Manager (1 year)
Supervise, manage sales and cashier personnel
Daily responsibilities including sales goal and various merchandising projects
Customer service in sales and handling customer inquiries
Cash handling, balancing store safe, reconciling cashier drawers as part of
store closing procedures
Education:
EASTERN WASHINGTON UNIVERSITY Bachelors Degree
English with an emphasis in Creative Writing (2006-2009)
SPOKANE FALLS COMMUNITY COLLEG A.A Degree (2002-2004)
LAKESIDE HIGH SCHOOL High School Diploma (1998-2002)
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