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Customer Service Sales

Location:
El Paso, TX, 79912
Posted:
October 08, 2010

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Resume:

Erik Chambers

*** ** ******

El Paso, TX *****

915-***-****

abjyd2@r.postjobfree.com

Profile Summary

To contribute my strong sales and customer service skills and collaborate

with a team that enhances your organization's success.

Key Skills and Strengths

. Exceptional positive Customer Service skills

. Excellent written and oral communication skills

. Proven presentation and negotiation skills

. Outstanding Troubleshooter / Ability to creatively find solutions

. Ability to work under time constraints and pressure

. Ethical and Honest

. Ability to organize, operate and assume the risk of running a business

. Inquisitive

. Proven success driving business results

. Ability to work within a team environment, or independently

. Proficient in all Microsoft programs (Word, Excel, Powerpoint,

Outlook)

Experience

Route Builder, Sales, El Paso, TX

TruGreen

April 2010 to July 2010

. Build up customer base, by selling services to neighbors of existing

customers

. Upsell expanded services to existing customers via telephone and face-

to-face

. Present and explain services to new customers & structure a program

that fits their needs and financial circumstances

. Mentor Junior associates on sales techniques through role playing

. Customer Service / Customer Retention

. Report daily sales activity to Sales Manager

. Became "Top Salesman" for El Paso branch within first 3 weeks

Realtor, Sales, El Paso, TX

Independent Contractor

July 2001 to Present

. Interview clients to determine specific needs and desires

. Maintain on-going relationships with clients between "deals"

. Assess client financial needs and help them find proper mortgage

solutions

. Locate properties for clients utilizing a variety of resources

including internet, property database and networking

. Show properties to prospective buyers and explain all features and

benefits

. Coordinate closing process

. Advise clients on how to achieve short and long term Real Estate goals

. Design marketing and advertising plan for sellers

. Generate my own leads through advertising and open houses

. Contact property owners and advertise services to obtain property

sales listings

. Assist company owner with day-to-day activities while owner is not

present

. Maintain client database for sales referrals utilizing Outlook, Excel

and maintaining accurate files

. Notify clients of status updates during transaction

. Bound to Client Confidentiality regulations according to Code of

Ethics

Administrative Assistant, Clerical, El Paso, TX

dm Dickason Personnel Services, Permanently assigned to Hydrometrics, Inc

March 2001 to December 2001

Kelly Services, Permanently assigned to Hydrometrics, Inc

October 1998 to March 2001

. Administrative Assistant to Branch Manager

. Schedule appointments for Manager as needed

. Health & Safety Coordinator for branch

. Helped Maintain client relations between ASARCO, Inc and Hydrometrics,

Inc

. Helped organize and maintain confidential filing system for

Environmental Department

. Mailroom manager for ASARCO, Inc.

. Assisted in data entry, proof reading, editing, formatting and

assembling monthly and annual reports required by state and federal

agencies

. Answered phones and redirected calls to appropriate department

Professional Affiliations

National Association of Realtors (NAR)

Texas Association of Realtors (TAR)

Greater El Paso Association of Realtors (GEPAR)

Education

2001 - 2008

Completed various Real Estate related courses from:

. Texas Tech University

. Texas A & M

. Tomball College

. Academy of Real Estate

1996 - 1997

El Paso Community College

Basic Coursework

1992 - 1996

Coronado High School

El Paso, TX



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