Customer Service Data Entry

GAIL KELLER

**** ********* ***.

Co. Springs, CO.

80911

OBJECTIVE

Utilization of business office experience to help insure overall

satisfaction and quality customer service.

SUMMARY

Fifteen years experience in various clerical positions including medical

billing and insurance verification, data entry and customer service.

Excellent communication skills. Interacts well with other team members.

Self motivated, detail oriented, exceptional organizational skills.

Dedicated to maintaining high standards of professionalism.

EXPERIENCE

W.S.I. TEMPORARY STAFFING AGENCY COLORADO SPRINGS, CO.

Temporary Medical Clerical Administration

2/2008 - 8/2009

-Front desk/reception duties, answering phones, filing,

-Appointment scheduling, creating and maintaining charts

-Data entry, collecting co-pays and medical records.

COLORADO SPORTS & SPINE CENTERS COLORADO SPRINGS, CO.

Medical Billing Professional

3/2002 - 7/2006

-Manual, weekly billing of physical, occupational and psychiatric

therapy charges for nine rehab therapy clinics on HCFA claim forms.

-Accurate generation and processing of weekly patient statements.

-Professional interpersonal skills with patients in assisting with

billing issues.

COLORADO SPORTS & SPINE CENTERS COLORADO SPRINGS, CO.

Insurance Verification/Authorization Clerk

1/2000 - 2/2001

-Insurance company contact to obtain patient benefits and prior

authorization for rehab therapy

for MVA, Workers Comp and Health claims on the Medical Manager System.

-Benefit verification for all prospective patients.

INTERNAL MEDICINE SPECIALISTS OF C.S. COLORADO SPRINGS, CO.

Patient Support Representative

10/1996 - 1/2000

-Appointment scheduling and patient insurance information entered on

Medic System.

-Excellent receptionist skills for seven-line phone system.

-Consistently performed patient service skill.

DYNAMITE INSURANCE BROKERAGE NEWHALL, CA.

Secretary

10/1995 - 8/1996

-Secretarial responsibilities, including: filing, mail processing and

data entry.

- Verify insurance to lien holders, bank deposits and general customer

service skills.

EDUCATION

VERDUGO HILLS HIGH SCHOOL

TUJUNGA, CA.

- Graduated with High School Diploma

June 1970

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