Sales Customer Service

Kenneth M. Stablewski

** **** ***** *****, ***********, New York 14227

716-***-****

*****@***.***

Objective___________________________________________________________________

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With more than 20 years of retail sales/management experience I am seeking

full time employment where I can utilize my sales and management experience

while promoting the corporate goals and objectives of the organization.

Experience__________________________________________________________________

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January 2003 - Present Ashley Furniture

Buffalo, New York

Sales Associate

. Evaluate and determine customer needs of home furnishings

. Give complete presentation of products

. Oversee and complete the final sale agreement

. Follow through on delivery and customer satisfaction

. Set up customer contact file for future purchases

1990 -2002 Miken

Industries Cheektowaga, NY

Press Operator

. Set-up press according to manufacturing specifications to meet daily

production schedules

. Oversight of all aspects of press layout including intricate die set-

up

. Evaluate operating procedures to ensure quality control systems and

standards

. Coordination of daily delivery schedules to ensure customer

satisfaction

1980 -1990 Flanigan

Furniture Amherst, New York

Sales Manager

. Implemented training program for sales associates

. Instructed staff on product knowledge

. Managed off ice staff on bookkeeping responsibilities and banking

procedures

. Monthly sales projection reports

. Evaluate showroom displays for effective presentation

. Coordinate shipping and customer service departments for efficient

departmental interaction

Education

1969- 1971 Bryant &

Stratton Buffalo, New York

. Business Management

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References

Available upon request

Contact this candidate