Vice President Assistant

Renee G. Nellist

**** ********* ****, ******* ** 14075-7128

716-***-**** * abjyaz@r.postjobfree.com

OCCUPATIONAL OBJECTIVE: SECRETARIAL/RECEPTIONIST POSITION

SKILLS, CAPABILITIES & QUALIFICATIONS:

* Interpersonal Skills * Organization * Initiative

* Detail and Results Oriented * Leadership * Staff

Supervision and Training

* Discretion and Professionalism * Dedication * High

Quality of Standards & Ethics

* IT Capabilities: MS Office (Access, Excel, PowerPoint, Publisher & Word),

Lotus, WordPerfect, QuarkXpress, Skype,

Internet and E-mail.

EMPLOYMENT:

Claddagh Commission, Inc., 7030 Erie Road, PO Box 266, Derby NY 14047-0266

Claddagh is a not-for-profit agency that serves children and adults with

developmental disabilities.

8/1995 - 8/2010 EXECUTIVE SECRETARY/ QUALITY MANAGEMENT COORDINATOR

* Support to CEO, Board of Directors and Members of the Administration Team

* Supervised team of 5 secretaries/receptionists (one of which is blind and

one has Downs Syndrome)

* Developed and implemented challenging agency computer infrastructure for

400+ staff (received Employee-of-the-Month

Certification in September 2005 for this project)

* Supervised Information Technology Department

* Editor of agency's newsletter

* Set up all agency functions

* Internal auditor for 150+ clients' financial accounts, Medicaid billing

and agency program accounts (I received

accommodation from Albany and local Social Security Office for

organization, thoroughness and accuracy regarding

auditing practices)

* Developed and utilized database for tracking agency surveys

* Redesigned and updated all agency forms when switching from WordPerfect

to MS Word software

* Successfully ran and expanded agency Vacation Program for over 100

program participants per year

* Volunteered for many events working side by side with agency co-workers

and family members of the people we served

M&T Bank (Manufacturers & Traders Trust Co.), One M&T Plaza, Buffalo NY

14240

9/1988 - 8/1995 EXECUTIVE SECRETARY/SECRETARY II

* Support to Senior Vice President when his assistant was away

* Daily support to Vice President, Assistant Vice President and Auditors in

the Special Loans Department

* Transcribed daily correspondence from Dictaphone recordings

* Answered telephones, greeted clients and set up meetings

* Responsible for department inventory ordering and control

* Made travel arrangements for Auditors

EDUCATION & TRAINING:

* American Institute of Banking, Buffalo NY, Microcomputer Certificate with

a 4.0 GPA.

* Erie Community College, Orchard Park NY, completed business classes with

a 3.89 GPA.

* Frontier Central High School, Hamburg NY, Regents Diploma, major Business

& Music. National Honor Society member.

* Specialized training in: First Aid/CPR, Autism, Dementia, Alzheimer's,

Team Building, Seneca Nation Culture, Blood Borne

Pathogens, Fire Safety, Death & Dying (Working with Hospice), Health

Care Choices (Proxies, DNR, Living Wills),

Dealing with Challenging Behaviors, etc.

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