Insurance Sales Representative
Resume:
Val Legare
abjy3n@r.postjobfree.com
Executive Summary
I am an intelligent, creative, hard-working, and deadline-oriented
professional with a passion for language and skill for technical tasks and
activities. My manufacturing expertise and talents are comprised of thirty
years of maintenance, inventory, and production quality experiences,
including tool parts inventory, real time production maintenance, a four-
year electrician's apprenticeship, a Bachelor's of Arts degree from an
accredited university, and much more.
Professional Background
Heartland Community College (2007-Present)
Normal, Illinois
Part-time Master Tutor
Tutor students in writing, English, and general education
Coordinated tutoring center articles in the Heartland Spectator and
performed general administrative duties
State Farm Insurance (2007-Present)
Bloomington, Illinois
Auto Claim Processor - Illinois Operations Center
Handle auto claims issues for policyholders- estimates, payments, and
comprehensive losses
Ensure claim issues are addressed such as rental car needs, body shop
assignments, and draft inquiries
Provide assistance to auto policyholders through both incoming and
outgoing phone calls
Handle multiple simultaneous online formats
VP Public Relations - Toastmaster "Talk of the Town" at State Farm
Illinois Operations Center
Part-Time Call Center Representative
Assisted a diverse population of international policyholders with
their insurance needs
Filed loss claims, answered policy and billing questions, processed
call-flow, and generated messages for agents, policyholders, claimants,
and other insurance interests
Served on the Call Center newsletter, the Neighborly News
Mitsubishi Motors Manufacturing of North America (1988-2006)
Normal, Illinois
Maintenance Associate
Provided ongoing, time-sensitive, maintenance support of conveyor
systems, robot control, and related programming including installation,
tear-down, and repair of equipment and equipment components used in
high, medium, low-voltage, and intrinsic electrical systems. These
tasks include programming programmable logic controllers, blueprint
reading (pneumatic, mechanical, electrical), and ALC technology.
Installed and maintained industrial lighting circuits and related
remote control equipment
Participated in plant start-up procedures and engineering changes
Conducted routine maintenance and repair of compressed air and cooling
water systems
Created a hoist repair system for engine line lift equipment that
included parts ordering, parts storage, work area lay-out, tooling,
manuals, and parts breakdown procedures with an annual cost savings of
over $10,000
Discovered $8,000,000 of cost savings in parts procurement plant-wide
Operated fork trucks, man-lifts, boom lifts, and electric hoists
Established receiving and purchasing processes for a multi-million
dollar parts system
Interacted and negotiated with suppliers
Generated and expedited both domestic and international purchase orders
and supervised four to six crib personnel
Was instrumental in developing the Electrician's Apprenticeship
Sat on the publications committee at its inception and provided regular
editing and writing services to it
Wrote the Apprentice Handbook
Served on the Publications Committee for five years
Glencoe/McGraw-Hill Textbook Division (1995-2006)
Peoria, Illinois
Freelance Contract Editor
Owned and operated a small business to provide writing and
editorial services and supervised two assistants
Wrote end of chapter study questions for electrical educational
materials
Cross-referenced chapter objectives and indices
Conducted usability testing on AutoCad 2000 and 2002
Discovered plagiaristic authors which prevented future legal
ramifications and costs
Confirmed theories and verified art of a high school Electronics and
Electricity
Updated Excellence in Automotive student workbook and teacher resource
guide
Bradford & Galt (1997-2001)
Peoria, Illinois
Contract Editor
Worked independently to write and edit a proofreading and style guide
for Caterpillar's Usability Group
Generated a questionnaire to determine the needs of a group
Performed miscellaneous editing and proofreading tasks as needed for
dealer manuals and intranet websites
Springfield Electric (1985-1986)
East Peoria, Illinois
Inside Sales Representative
Generated, received, and processed purchase orders for wholesale
customers
Assisted customers with part selection
Priced products using customer multipliers
Served customers at the parts counter
Performed miscellaneous warehouse duties
Caterpillar Inc. (1975-1985)
(Caterpillar Tractor Company)
Peoria, Illinois
Electrician
Completed the 8000-hour Electrician's Apprenticeship
Provided maintenance support to manufacturing processes that included
but were not limited to welders, drills, mills, lathes, grinders, and
computer controlled machine tools
Repaired, programmed, and operated high-pressure hydraulic systems
Provided maintenance support to research and development design and
test engineers
Repaired, programmed, and operated environmental chambers for research
and development engineers
Education
1999 Bachelor of Arts-English (3.91/4.0) Illinois State University
1986 Associate of Arts and Science Illinois Central College
1980 Electrician's Apprenticeship Caterpillar Tractor Company
2009 Claims Processing and Handling State Farm Insurance Processor
Training
2009 Claim School State Farm Claim School
2009 INS21/22 Insurance Basics Self-Study State Farm Insurance-Self
Study
Ongoing CLRA/Tutor Certification Heartland Community College
AIC Insurance Self-Study State Farm Insurance-Self Study
State Farm Access 2007 Level I State Farm Computer-Self Study
Previous Industrial Technology (B.S. Curriculum) Illinois State
University
Core courses completed
Volunteer PAWs - Handle my dog in visiting a home for children with
mental disabilities and illnesses
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