Customer Service Sales

Andrew Lawrence Contact

Tel : 513-***-****

e-mail

:abjy3i@r.postjobfree.com

Address

**** ********* **, ********** ****, 45247

Profile

Objective

Obtaining a position in the company where I can contribute my professional skills,

experience and knowledge learned with a desire to meet company goals.

Availability

From: October, 2010

Key Skills

Eight years experience in retail, sales, customer service, and inventory

practices.

Excellent customer service, interpersonal communication, and time management

skills.

Highly experienced with Microsoft office 2003/2007, specifically Microsoft Word,

Excel, Access, and Power Point.

Highly experience with Autodesk CAD 2004/2006, and Adobe Photoshop

Education

2006 to Current

Cincinnati State Tech. and Community College

Third year undergraduate, majoring in Business Management

Current accumulated GPA : 3.0, with 120+ credit hours completed.

2001 to 2004

Colerain High School

Honors Graduate

Engineering and Design Tech Prep Certificate

Career total GPA : 3.629

Work Experience

The Home Depot, Cincinnati Ohio

Full-time job

Department Supervisor

May 2004 to current

Cashier from hire date to May 2006; recognized as one of the most efficient

cashiers during my time as a cashier, with outstanding metrics and reviews.

Promoted to Sales associate in Hardware and Tools in May 2006, then Department

Supervisor June 2010.

Effectively run the Hardware/tool department (3 million in sales annually)

providing excellent customer service, stocking shelves, operating heavy lift

equipment, and keeping the department safe and clean.

Perform resets and incorporate new ideas to help promote sales and build customer

relationships.

Order product from vendors, ensuring department is in-stock.

Solving customer issues that arise as well as associate issues. Being a team

leader setting the example.

Recognized as a very dependable and valued employee with excellent time management

skills and being a team leader. Excellent performance reviews.

Family Dollar

Part-time job

Cashier

August 2002 to May 2004

Part-time cashier. Operated the register, provided customer service, stocked the

shelves and kept the store clean and safe.

Recognized as a very dependable employee with excellent reviews.

References

Available upon request

Contact this candidate