Alicia M. Franklin
**** ******* ***** ****, ****** 89511 775-***-**** e-mail abjy00@r.postjobfree.com
Objective
To obtain a full time position utilizing my Accounting and Office Administrative skills and
abilities.
Summary
MS Office, MS Excel, MS Word, MS Access Extensive OSHA training & Blood Bourne Paths
QuickBooks All office equipment including 10 key by touch
All aspects of Banking Payroll
Accounts Payable, Accounts Receivable Traffic Manger (Radio) and Notary Public
Work History
05/2008 to 05/2009 Manager/Funeral Arranger Final Wishes Funeral Home Reno, NV
All aspects of final disposition of bodies, including all legal documents for State of Nevada, Customer
Service, Sales, managing other employees of the company to make sure all legal requirements are met,
example OSHA requirements.
MS Word, MS Excel, QuickBooks for accounting purposes and A/R, payroll
Budgets for company, analysis of sales for month and year (Excel)
Knowledge of all office equipment and operation of vehicles including company Hearse
04/2007 to 05/2008 Accounts Receivable Clerk Spherion/Model Dairy Reno, NV
All Accounts receivables for clients (M-Z)
Posting, aging, collections, (MS Word, MS Excel)
Reporting to Credit Manager and GM on a weekly basis with collections notices and current aging.
Operation of all office equipment
09/2000 to 04/2006 Manager/Funeral Arranger Walton’s Funeral Home Reno, NV
All aspects of final disposition of bodies, including all legal documents for State of Nevada, Customer
Service, Sales, managing other employees of the company to make sure all legal requirements and
company policies are completed.
Correspondence to other funeral homes in other states and countries (MS Word, MS Excel)
Maintain Accounts Receivables and Accounts Payables for two locations (my location went from 45%
aging to 5% aging in one year company wide and increased sales 50% company wide in one year).
Knowledge of all office equipment and operation of vehicles including company Hearse.
08/1997 to 07/2000 Grief Counselor Mountain View Cemetery Reno, NV
Greet grieving families and counsel them in purchasing cemetery goods for final disposition of their
loved one.
Typed Deeds of Trust for sold cemetery goods.
Answered phones, scheduled appointments for GM and VP, assisted bookkeeper as needed in banking,
filing, typing, researching, etc.
Knowledge of all office equipment
Education
Reno High School Reno, NV
Diploma June 1977
Truckee Meadows Community College Reno, NV
2 credits received