Customer Service Sales
Resume:
Larry R. La Prad
Midlothian, VA 23113
abjxy5@r.postjobfree.com
OBJECTIVE
A position as a Reset Team Lead utilizing my ability to generate great
client relationship and promote public relations
SKILLS
Certified Paralegal since 1995
Windows,Word, Excel,Access, Outlook, PowerPoint, Blackberry, Iphone,
Accounting, Auditor, Call Center, Result-Oriented, People Oriented
EXPERIENCE
Sales Specialist, Lowe's Home Center - Midlothian, VA.Feb. 2007 -- Oct.2009
Generated sales in excess of $500,000 annually in flooring and carpeting
merchandise
Managed an in-house inventory of over $2,000,000
Achieved high closing ratio by tailoring recommendations to customer
requests
Trained new associates in sales, customer service, merchandising and cash
control
Dealt with a diverse range of clientele in a fast-paced and dynamic retail
environment
Cultivated lasting relationships with customer to foster repeat business
Lead Carpenter, Maryland Park & Planning Commission. Dec.1984 --Feb. 2007
Managed an in-house inventory of $1,000,000
Hired new employees and trained them in all phases of our business
Ordered stock for the shop and dealt with the vendors selecting products
Worked with all power tools, equipment and machinery in construction trade
Established lasting relationships with customers by asking gauging
questions and responding to customer needs
Account Manager/Call Center III, National Association of Securities
Dealers, Inc. (now Financial Industry Regulatory Authority) Rockville, MD.
Apr. 1982 -- Nov.1984
Conceptualized, developed and managed multiple client projects
Facilitated relationships between self-regulatory organization and broker-
dealers
Established a new organizational process to help internal structure and
work flow
Managed account of the largest SRO in the industry with annual sales of
$5.3 million
Managed all broker-dealer campaigns to ensure placement and deadlines
EDUCATION
University College/ University of Maryland, College Park, MD
Associate's degree in Business Management
Paralegal Certificate, 1995
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