Customer Service Assistant
Resume:
Sean Owens
Washington, DC 20009
abjxvj@r.postjobfree.com
Qualification Summary: Experienced professional, successful in the areas of
administration and customer relations. Detail-
oriented worker, excellent in oral and written
communication. Extremely organized with strong
analytical, interpersonal and business skills. Multi-
task oriented with ability to work in a fast paced
environment.
Proficient in the following applications:
Microsoft Office, Microsoft Word and Excel
Experience:
03/2010-Present Fundraising Initiatives, Arlington VA
United Nations Refugee Agency (UNHCR)
Fundraiser/Canvasser
Provide awareness to the public and inform the
public to donate to the United Nations
Refugee Agency in a mall or assigned neighborhood.
11/2009- 01/2010 UPS, Burtonsville, MD
Driver
-to scan and deliver packages and priority mail to
the correct business and residences
- to pick up and process all packages and mail that
will be shipped by ground or air
09/2005-10/2007 Executive Aide of Classroom Services/Audio Visual
George Washington University, Washington, DC
Assistant Technician
-scheduled medical school classes according to the
academic schedule
- answered phones for requests of classrooms
-printed and placed schedules according to classrooms
-set up audio visual equipment for classrooms
- set up equipment for international teleconferences
5/2005 - 8/2005 U.S. Geological Survey Reston, VA
Inter-Library Loan Assistant
-re-shelve books requested via inter-library loan
network
-sort and distribute mail within the library
-assist front desk clerk with the processing of
borrowed library texts
-assist with the retrieval of all interlibrary loans
-maintain the maps stored in the library
4/ 2002-6/2002 District of Columbia Inspection Station,
Washington DC
Greeter
-provided excellent customer service for car and
truck inspection
-performed visual inspections of vehicles to conduct
line order according to year, make
and model
-managed the weighing of cars and trucks according to
year, make and model
6/2001 - 3/2002 W & W Electric Company, Silver Spring MD
Apprentice Mechanic
-assisted licensed electricians
-performed supervised and unsupervised tasks
-assisted with daily tasks and paperwork
12/1997-3/ 1998 Footlocker, Washington DC
Sales Associate
-provided customer service for customers on footwear
and sports apparel
-performed stockroom duties
7/ 1992 - 6/1998 University of the District of Columbia
Saturday Academy
University of the District of Columbia, Washington,
DC
Office Assistant/Teacher
-instructed children on wiring circuit boards
regarding devices such as walkmans
-instructed children on basic mathematics
-assisted teachers with their classroom duties
-performed general office work in the area of filing,
typing, and proofing memorandums
Education: Johnson C. Smith University, August 1998-December
1999
Charlotte, NC
Reference: Available upon request
References:
Catherine Harris
George Washington University, Washington DC
Supervisor
Sherry Bell
Fundraising Initiatives
Supervisor
Armand Hatcher
CEO- CAP Concepts
Lynn Povanda
Supervisor of Classroom Services/Audio Visual
George Washington University, Washington, DC
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