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Customer Service Power Plant

Location:
Wathena, KS, 66090
Posted:
October 08, 2010

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Resume:

P. O. Box *** 785-***-****/***-

Wathena, KS ***-*755

***** **********@gmail.

com

Nancy Meers

Objective To secure a position with a well established organization

with a stable environment that will enable me to use my

strong organizational skills, computer skills and ability

to work well with people.

Profile More than fifteen years experience in customer service

and support in a maintenance environment with strengths

in problem solving, prioritizing maintenance work orders,

preventive maintenance procedures and NFPA codes

Possess solid computer skills. Excellent working

knowledge using Microsoft Word, Excel, Power Point,

Outlook, Internet, Adobe Illustrator, AIMS maintenance

program

A team player, quick learner, self motivated.

Experience Heartland Health 816-***-**** St.

Joseph, MO

July 1995 - April 2010

Facilities Secretary $15.42 Hour 40+ hours per

week

Supported 30 plus staff in Maintenance, Power Plant,

Grounds

Responsible for research and purchasing parts,

coordinating services and repairs for the facility.

Coordinating with all contractors to facilitate accurate

paper flow to AP for completion of construction repairs

and purchases for department using Lawson.

Managed work schedule for departments to include three

shifts during vacation, holidays, and training. Managed

calendars for Director and Supervisors, made and

rescheduled appointments.

Responsible for routing maintenance requests, and

scheduling maintenance personnel and or contractor to

complete them.

Responsible for typing memos, letters (57 wpm), taking

minutes, use of proxima. Creating handouts for meetings.

April 1991 - July 1995

Communication Specialist $7.52 36 hours per

week

Managed multi-line phone and transferred calls to

appropriate department, nursing staff or patient room

Responsible for answering nurse call system notifying

appropriate staff of patient needs.

Education

1980-1984 Benton High School

St. Joseph, MO

General Diploma

1984-1996 MWSU

St. Joseph, MO

General Studies, Science, Computer 90 plus hours

Community

2003 - Present Softball/Basketball coach for

Wathena elementary girls

2009 - Present Member of Pastoral Committee,

St. Joseph's Catholic

Church

2009 - 2010 Member of Strategic Planning

Committee for the

consolidation of Wathena and Elwood School Districts

2010 - 2011 Secretary, 2011 Wathena

Washington Workshop

References Furnished upon request



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