Customer Service Medical Billing
Resume:
Montclair, NJ
*************@*****.***
Taquala Flores
Qualifications Experience in clerical and customer service work as well as legal
assistance
Objective To obtain a position at a company which will enable me to dedicate and
utilize my skills and abilities while performing meaningful work
Experience
Current- Atlantic Sands Hotel
Rehoboth Beach
Front desk/reservationists
• Greet Guest
• Check cash drawer
• Go through arrivals/ departures
• Take reservations
• Input internet reservation
• Answer phones
• Check in/out guest
• Accommodate guest requests
August 2008- October 2008 Marshall Law Practice
Newark, NJ
Legal Assistant
Checked all voicemails in Newark and Jersey City Office
Answered phones and took messages
Set appointments with clients and potential new clients (Microsoft Excel)
Typed legal letters and documents for clients and lawyers
Organized time-scheduled calendar for up coming court dates, appointments, and events
( Word Task Launcher)
Fax, file and copy documents
Miscellaneous
2006- 2007 State of New Jersey Department of Health and Human Services
Newark, NJ, 07101
Clerk Typist
Look up clients medical billing information; transportation; pharmacy and specific
doctors
Pharmacy data entry for billing purposes; Partial Care and Partial Hospital billing
inquiries
Customer Service information to Medicaid beneficiaries and to Medicaid provider
service
2004-2006 State of New Jersey Department of Health and Human Services
Newark, NJ, 07101
Customer Service Information Specialist
Answered and routed high volume Medicaid billing related calls to the appropriate
employee
Answered general Medicaid questions at walk-in window; took messages; faxing, and
copying
Education
Current- Wilmington University
• Behavioral Science Major
• Expected graduation date: May 2011
2006-2008 Delaware State University
2 years completed
Nursing Major
2002-2006 Montclair High School
Diploma
Graduated with Honors
Contact this candidate