OBJECTIVE: Seeking position as Meter Reader
SUMMARY OF QUALIFICATIONS
Able to make difficult decisions in stressful situations
Exceptional courtesy and professionalism extended to customers, peers, and
superiors
Proficient at using Windows Vista, Microsoft Office, and Macintosh programs
Proven ability to communicate effectively in diverse environments
EXPERIENCE
Customer Service Postal Supervisor, U.S. Air Force, Brussels, Belgium
2004-2008
Supervise the work office of customer service to ensure adherence to
quality standards, proper procedures, correcting errors or problems.
Resolve customer complaints and answer consumer questions.
Extensive knowledge resulted in developing a comprehensive 20-page postal
guide used to train Army postal clerks.
Revamped the Unit Supply Program by reducing inventory and making 6,000
supply items available for use at units throughout the European military
installations.
Law Enforcement Officer, U.S. Air Force, Beale Air Force Base, CA 2001-
2004
Maintained order by enforcing motor vehicle and criminal laws.
Provided for public safety by, responding promptly to emergencies, and
calls for assistance
Supervised over $100 million of government property and equipment.
Superior performance culminated selection for the 2004 Julie Y. Cross Women
in Law Enforcement Award for unwavering dedication to the Air Force.
EMPLOYMENT HISTORY
2001-2008 Law Enforcement Officer U.S. Air Force
1999-2001 Cook Eatn' Park Restaurant, Harrisburg, PA
EDUCATION
U.S. Air Force Specialized Training: Law Enforcement, Leadership, Postal
Clerk, Communications, and Information Management
Harrisburg Area Community College 30 Semester hours in General Education
REFERRALS
Trumbull L. Simmons Suzanne E. Rosenberger David R Liu
Sr Professor English Asst Professor Math Asst
Professor Sociology
One HACC Drive One HACC Drive One HACC Drive
Harrisburg, PA 17110 Harrisburg, PA 17110
Harrisburg, PA 17110
717-***-**** 717-***-**** 717-***-****
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